This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great job Nice stay
Business response:
Dear Adrian, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon. Sincerely,Hotel Management
Correct, sans plus Odeur insupportable (désinfectant?) à notre arrivée. Un bruit de cognements revenait régulièrement. Pour le reste, c’est bien. Lit un peu petit. Gens bien portant s’abstenir.
Business response:
Dear Marco, Thank you for reviewing our hotel. We are pleased that you enjoyed your overall stay and liked your comfortable bed. We sincerely apologize for the noise and cleanliness concerns during your stay and their impact on your comfort. We have addressed this with our staff, and we are confident this will not be repeated. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the area so we can better your stay.Sinc... read more
Everything was clean
Waited for over five minutes before the receptionist acknowledged I am standing, waiting to be checked-in. I was checked-in to a dirty room and the one I got had a pertinent "old" smell. Was up from 4am so I prep myself and went to sleep.
Business response:
Dear Timothy, We sincerely apologize for the inconvenience you experienced during your check-in process and the condition of your room. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to hear about your disappointing experience. We regret that you were not promptly attended to upon your arrival, and we will address this with our staff to ensure improvements are made in our service delivery. Additionally, we apologize for the cleanliness issues in your room and any unpleasant odors present... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.3 star rating with 1,426 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.