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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

3.1
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

4693 Salisbury Rd., Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,615 reviews
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Robin's profile image
Robin 
9 years ago

It was great! We was taken care of in a timely matter. It was very nice to have someone greet us so nice and gave us information about our stay and any extra things we needed or concerned about. I would stay there again. 

Business response:

Robin, thank you for posting your fabulous review of Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. Our goal is to provide an exceptional experience for each of our guests, and it is a pleasure to read about the outstanding service you received from our staff. They will be delighted to know that their efforts are noticed. Thanks again, we look forward to welcoming you back in the future. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
9 years ago

great 

Business response:

Thank you for choosing the Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint and for your awesome review. We are delighted you loved all the aspects of your stay. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager 

Kendra's profile image
Kendra 
9 years ago

I had a great stay! The staff was amazing, resourceful, and accommodating. Although the area is not terrible some one did try to break into my car. But other than that I would love to return soon! 

Business response:

Thank you for taking the time to share your experience. I am glad to see you you had an excellent stay at our hotel and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Eric's profile image
Eric 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago
Michael's profile image
Michael 
9 years ago

Clean, Small rooms. Was there for business. Full kitchens but they provide not even a fork so that was a bust. I guess you're suppose to bring your own plates, glass utensils etc. It was ok for what I needed but if you're gonna be there more than a few days and don't want to eat out all the time fine someplace that will will allow you to cook. 

Business response:

Thank you for submitting a survey. Our goal is to provide you with a comfortable stay and feel like our place is your home away from home. We do provide pots, pans, dishware and utensils for you. These items are complimentary and per request at the front desk so that you can get the items you need and not be overcrowded with the items you don't need. We hope you choose us for your lodging needs again in the future. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Edith's profile image
Edith 
9 years ago

Convienent and pet friendly hotel! We stayed here with our 2 dogs during Hurricane Matthew. The lady working the front desk (Luz) was FANTASTIC! She worked there almost 24 hours straight and was still patient, friendly, and helpful. She needs a recognition reward. Thank you! 

Business response:

It is so rewarding to see that you had an excellent stay at our hotel. It is great to know our staff was was able to accommodate your family well because of the hurricane and that our pet-friendly location was beneficial. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

richard's profile image
richard 
9 years ago

They advertise that they provide pots, pans dishes etc. The last two times they have had none available. Disappointing as the facilities have recently been renovated. 

Larry's profile image
Larry 
9 years ago

Very disappointed. The telephone in the room didn't work.The staff replaced the phone but it didn't work either. There wasn't an iron in the room,when I reported the problem there weren't not any extra irons in stock. 

Business response:

Thank you for your recent review of your stay. I am sorry to hear your phone did not work and that there was a problem with the cable, which it has been fixed. I apologize for not having an iron available as well. We have inspected every room to ensure there is one and I discussed your comments with my staff to ensure this doesn't happen again. Thanks to your feedback, we can continue to work on providing exceptional service for all our our guests. We do hope you will choose to stay with us again in the future so we can have... read more

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.