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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to be safe from the storm. The hotel is super clean, the staff is nice and helpful!!
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know our well-kept property and courteous associates met all of your expectations for a great stay. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Good value Check in and check out were fine. Breakfast is prepackaged items. Room was comfortable but noise from other rooms could be heard
Business response:
Heather, thanking for choosing us and for the review. We are glad our facilities and service were to your satisfaction and that you liked the value we offer. However, we are sorry for the noise issue you experienced during your visit. Please feel free to reach out our front desk should this ever happen again in the future. We hope to see you back on your next trip to our area. Sincerely, General Manager
Not a bad stay Comfortable and clean room
Business response:
Thank you for sharing your kind review of Extended Stay America. We are pleased to read you had a pleasant stay and that your well-appointed room met your expectations. We appreciate you being our guest and hope to see you again in the future. Sincerely, General Manager
Business response:
Patricia, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Everything was fine except that we find a spider in our bed
Business response:
Jorge, thanks for being our guest at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. We are happy to read you had a comfortable stay. Your feedback in regard to your room will be shared with our housekeeping team. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Daniel, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. Sincerely, General Manager
Cecilia was wonderful! Thanks for an awesome stay.
Business response:
Tammy, thank you for your wonderful review of Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. It’s our pleasure knowing you had an excellent stay and that our associate Cecilia met and exceeded your expectations. Please be assured, I will share your compliment. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager
Needs Help When I arrived last Sunday night I was greeted by a very rude night clerk her name was Susan . I told her I had a reservation already . She took my license and credit card she scanned my card and informed me that if I smoked in the room which I do not smoke I am highly allergic to it. Also if I stained the carpet or destroyed anything else I would be held responsible. This is common dang sense people. She put me in room 202 which who ever was there before me smoked as well as stained the carpet. There were no tras... read more
Business response:
Patricia, thank you for sharing your experience with us. We apologize for the unpleasant behavior from one of our staff member, and thank you for informing us of this incident. We can understand your disappointment and are truly sorry for the inconvenience you encountered. We provide thorough training for all associates and will redouble our efforts. However, on a positive note, we are glad that Nuna, Frenado, and Brittany made it up to you by their helpful and friendly service. We hope this isolated incident will not deter ... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.