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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, quiet place away from the "riff-raff' This location is quiet and perfect for expressway access. The rooms were clean, as were the hallways and lobby. The staff was great and would give you anything you needed without hesitation or delay. The 'breakfast' was little more than coffee and granola bars, so set your expectations on that accordingly. I would stay there again with no hesitation.
Business response:
Thanks for being our guest. It's great to read you enjoyed your stay with us and found our service along with all of our facilities up to your satisfaction. We appreciate your kind review and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good stay for the price Room could definitely be cleaner dirty furniture needs to be replace. Hallway had bad odor. I think its management responsibility to replace dirty furniture and smelly carpets then it would make this more pleasant stay. Overall location was great and good price for what you get.
Business response:
Thank you for reviewing your stay at our hotel. We are pleased to know you had a pleasant visit and that you also found us to be of a good value in the area. However, we are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to prov... read more
Good Stuff Easy in and out. Convenient to businesses. Clean room, somewhat small, but efficiently sized a for non-demanding business traveler.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our location perfectly suited your needs. Thanks for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A smokers hotel not a non smoking hotel. First room we got we could not breathe. Second room better
Business response:
Thank you for being our guest and for sharing your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Hotel Management
Nice stay, but there can be approvment A continental breakfast would have been nice as opposed as just coffee and granola bars. Surrounding hotels in the area do offer more of a breakfast
Business response:
Timothy, thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was good but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our food & beverage team for any future improvements. Sincerely, Hotel Management
Just OK Just OK
Business response:
Dana, thank you for being our guest. We are pleased to know you were satisfied with your stay with us. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Quality not the same The quality of the hotel has gone down from two years ago when I stayed there. My room had fleas and a lot of the cabinets and wood fixtures were damnaged.
Business response:
Alchani, thank you for your review. We are sorry for not leaving the same impression that you had on your previous visit. You are absolutely correct to expect a comfortable, clean and bug free environment when staying with us. Although we treat regularly, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We hope you will consider giving us another chance so we can show you how much we have improved. Sincerely, Hotel Management
Not for me It is an extended stay hotel. It seemed a little unsafe and hallways reeked of pot and cigarette smoke. Empty liquor and beer bottles in parking lot. But the front desk person was very kind and helpful and friendly.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Fernando and Hannah were excellent. They were very helpful and customer service focused. They should be highly commended by Extented Stay management.
Business response:
We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Fernando and Hannah. They are true assets to our team, and we will be sure to share your compliments with them. Again, thanks for your feedback, and we hope to see you again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.