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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, Small rooms. Was there for business. Full kitchens but they provide not even a fork so that was a bust. I guess you're suppose to bring your own plates, glass utensils etc. It was ok for what I needed but if you're gonna be there more than a few days and don't want to eat out all the time fine someplace that will will allow you to cook.
Business response:
Thank you for submitting a survey. Our goal is to provide you with a comfortable stay and feel like our place is your home away from home. We do provide pots, pans, dishware and utensils for you. These items are complimentary and per request at the front desk so that you can get the items you need and not be overcrowded with the items you don't need. We hope you choose us for your lodging needs again in the future. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Convienent and pet friendly hotel! We stayed here with our 2 dogs during Hurricane Matthew. The lady working the front desk (Luz) was FANTASTIC! She worked there almost 24 hours straight and was still patient, friendly, and helpful. She needs a recognition reward. Thank you!
Business response:
It is so rewarding to see that you had an excellent stay at our hotel. It is great to know our staff was was able to accommodate your family well because of the hurricane and that our pet-friendly location was beneficial. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Very disappointed. The telephone in the room didn't work.The staff replaced the phone but it didn't work either. There wasn't an iron in the room,when I reported the problem there weren't not any extra irons in stock.
Business response:
Thank you for your recent review of your stay. I am sorry to hear your phone did not work and that there was a problem with the cable, which it has been fixed. I apologize for not having an iron available as well. We have inspected every room to ensure there is one and I discussed your comments with my staff to ensure this doesn't happen again. Thanks to your feedback, we can continue to work on providing exceptional service for all our our guests. We do hope you will choose to stay with us again in the future so we can have... read more
They advertise that they provide pots, pans dishes etc. The last two times they have had none available. Disappointing as the facilities have recently been renovated.
It was ok Other than the room smelling like smoke and not having trash can, it was good
Business response:
Thank you for taking the time to write a review. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not to our company’s high standards. In response to your feedback, I will work with our housekeeping staff to ensure we are thoroughly eliminating smoke odors as well as properly stocking rooms. Additionally, I will make sure we are closely inspecting rooms prior to guest arrivals. Your feedback is very important to us, so thank you for sharing. I do hope that you will re... read more
Good for the price Facilities were adequate for price. A bit noisy during my stay as it was fully booked. The room did not come fully equipped with kitchen supplies. I had to request them. Otherwise the hotel was good for what I needed and a good price.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. I will also ensure that we are clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extend... read more
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.