Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

Charlene 

on Expedia

2 months ago

Room was not as advertised. It was missing the sofa bed. Outlets did not work in the bathroom. TV did not work and remote was missing. Took forever to let us in, despite calling twice. Place was very dirty and had bugs, including a roach. Entry reeked of skunk. We spent less than 30 mins there and demanded our money back. As we were leaving, a truck pulled up and a lady of the night left a car and got into the truck. Did not feel comfortable on the property, felt gross after dealing with the dirty floors and bugs. Attendant ... read more

Christina 

on Expedia

3 months ago

The place is not safe w Or clean 

Laura 

on Expedia

3 months ago

I booked the room but when I got there they told me it wasn't no room so I had to buy another hotel my money was low and I'm from Georgia 

Laterica 

on Expedia

4 months ago

Kitchenette was not as advertised, the room smelled old and outdated. Staff was slow coming for check-in. Carpet on the floors need to be replaced, elevator looks disgusting and floor was dirty like it hasn't been cleaned in months. Wouldn't stay again 

Tiffany 

on Expedia

4 months ago

Upon arriving nobody was at the desk. Had to wait on an employee to show up 

Anonymous 

on Expedia

4 months ago

Would not stay again. Staff was very friendly but the room was not clean. The carpet was filthy and stained. Pull out couch mattress was all springs and was extremely gross and stained. The tv signal was in and out. Also smoke alarm was missing in the room. The halls were dirty as well. 

Chelsey 

on Expedia

5 months ago

Worst hotel experience of my life. Rude staff. Not sure on spelling. Tawana I believe. Moved rooms 5 times. (With staff from rooms 2-5) they witnessed in 2/3 rooms with us cockroaches. Would not refund us or move us to another hotel on their dime. Garbage throughout hallways, blood stains on floors. Will never go back.