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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not actually sleep there after looking at the room. Did not want to risk bed bugs.Check-in was very difficult after hours and almost didn't happen. Checkout and stay cancellation was very easy. Strong smell of cigarettes in the halls and dampness in the room. Room and building in rough shape but relatively clean. This is a long term rental location - not recommended for short term stays.
Business response:
Dear Max, Thank you for your feedback. We apologize for the difficulties you experienced during check-in and the issues with the room. We take cleanliness and guest comfort seriously and are addressing the concerns about cigarette odors and room conditions. Your feedback helps us improve, and we are discussing this matter with our team to ensure a better experience for all guests. We appreciate your input and hope you’ll consider giving us another opportunity to provide a better experience in the future.Sincerely,Hotel Manag... read more
DIDNT like the front office being closed at certain hours
Business response:
Dear Mrs, It was disappointing to read your comments about your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will address each of your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your feedback, as it will help us improve the experience for future guests. Sincerely,Hotel Management
Property was fine for a quick, one night stay.
All good
Business response:
Dear Holly, Thank you for choosing Extended Stay America. We were pleased that you thoroughly enjoyed your time here with us, as we continually strive to ensure a seamless visit for every guest. It was a pleasure having you as our guest, and we hope to welcome you back for another exceptional stay soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.6 star rating with 1,217 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.