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Extended Stay America Select Suites - Kansas City - South - I-49
- Hotels
- Kansas City, MO
About this business
Location details
11301 Colorado Avenue, Kansas City, MO, 64137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Tub and the AC were bad
Business response:
Oh no! We are so very sorry for the issues that you had with the plumbing during your stay, Curtis. This is not something that you should have to deal with during your travels and we are terribly sorry for any inconvenience that this created. We will make sure that we review this with our maintenance team so that it can be addressed accordingly. Thank you for giving us the opportunity to host you and we hope that your future travels are wonderful ones.
The staff are the most polite and nicest you ever want too meet .
Business response:
Wow! Thank you so much for this terrific feedback and rating. Our team works so hard working to satisfy our guests and we are so sorry to see that they did such a great job of this during your visit, Philip! We would love to have you back the next time you are traveling our way!
i like the hotel but they could clen a little better and online it says the room come with things that were not in there like pots pans plates ect.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Very Nice Stay... Only Thing I Didnt Like Is Yiu Have To Pay For New Linen And No One Came To Clean Room After 3-4 Days
For your 👀's only I had a amazing time 👑
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We are so happy to see that you enjoyed your time with us! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Too much traffic!
Business response:
Thank you for your review. We are so sorry that this issue impacted your visit and would love another chance to show you a much better experience the next time your travels bring you this way.
Our room was DISGUSTING!!! If it wasn’t late, I would’ve left & found a CLEAN hotel! The sheets clearly hadn’t been changed from previous guests. Pubic hair, food and who knows what the other stuff was on our sheets. We showered with socks on because the shower floor was black. The towels were dirty too. The smell of weed was also a lovely bonus. Never recommend this place!!! Hire a maid.
Business response:
Hello John. Thank you for your candid review. Please accept our sincerest apologies for the issues that you experienced during your visit. Our staff is known for the friendly service and attention to detail, and we are so sorry for the issues that you experienced with cleanliness and unpleasant odors, John. We appreciate you bringing this to our attention as a valued guest so we can make the necessary adjustments to avoid these issues in the future. Thank you for allowing us to host you and we hope that your future travels a... read more
Trash in elevator and outside front entrance. No shower curtain and soap was opened and used.
Business response:
Thank you for the review of your stay. We are so sorry that your first experience with us was not the clean, comfortable, and exceptional stay that we intended for all our guests. We apologize that we failed to exceed your expectations and leave you with this negative impression of our hotel. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - South - I-49
How is Extended Stay America Select Suites - Kansas City - South - I-49 rated?
Extended Stay America Select Suites - Kansas City - South - I-49 has a 2.6 star rating with 1,217 reviews.
When is Extended Stay America Select Suites - Kansas City - South - I-49 open?
Extended Stay America Select Suites - Kansas City - South - I-49 is open now. It will close tomorrow at 12:00 a.m.