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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
Not what I expected Beds were uncomfortable. The property and rooms were cleaned but the smell of cigareets and marijuana from the hall ways and elevator was overwhelming. My 10 yr old was asking what those smells were. Personnel took 15-20 mins to check me in due to a shift change and only 1 computer. The previous employee had some reports to finish before I could be checked in. They were also discussing current guest toilet and A/C issues and shrugging off that its too bad they are experiencing that over the weekend that n... read more
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. I hope you'll consider giving us another try in the future.
It was a nice stay.We just had to wait 20 minutes on customer service.
Business response:
Thank you for the great rating and for letting us know about your customer service experience. We are so sorry for the long wait and hope everything you needed was promptly resolved.
Business response:
Thank you for the terrific rating. We are delighted that you enjoyed a wonderful stay with us.
Good for one night
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
Just right, especially for the low cost of the room. Usually at that price point you're looking at some beat down places! Curtis at the front desk is a great guy, helpful, pleasant and professional.
Business response:
Thank you for the terrific rating and review, Phillip! We're so glad our affordable room met your needs and that Curtis was so helpful. We'll let him know you appreciated his professionalism.
Business response:
Thank you for the 4-star rating, Robert. We trust you had a great stay and we enjoyed having you here.
Business response:
Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Business response:
Thank you so much for the 5-star rating. We look forward to welcoming you back the next time you're in the area.
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 3.1 star rating with 1,502 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.