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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Welcome to Extended Stay America Select - Lakeland! We are the perfect location for business travelers, students, tourists and those relocating to the Lakeland, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-4. From our location, you can easily visit local attractions such as Hollis Garden, Publix Field at Joker Marchant Stadium and the Lakeland Square Mall. When you stay at an Extended Stay America hotel, you’ll enjoy just the ... read more
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We didn't like that after we chose a smoke free hotel, we were in the room with open windows because of the smoke smell. Very strong and disturbing.
Business response:
Dear Marcela, We apologize for the inconvenience you experienced regarding the smoke smell in your room, especially after choosing a smoke-free hotel. We understand this would have disrupted your stay and needs to meet your expectations. We take this matter seriously and will address it with our team to ensure that appropriate measures are taken to prevent such incidents in the future. We appreciate your feedback and apologize for any discomfort caused. We look forward to hosting you soon.Sincerely,Hotel Management
It took us a while to find the place. The area was a bit rundown. There were people hanging outside the building that made us uncomfortable. We enter the premises and had to wait for 15 to 20 minutes for someone to show up at the reception. If we hadn't paid in advanced we would had walked out. The room was clean but the window blinds were broken. We asked for a queen bed and got a full.
Business response:
Dear Jay, Our guests' security and safety are paramount to us; therefore, it was discouraging to learn of your encounter with an individual near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. Please accept our apologies for the broken window blinds and any inconvenience this caused you. We certainl... read more
Nah
Business response:
Dear Brian, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Great location, palm trees nice.. Great job!
Business response:
Dear Timothy, Thank you for choosing Extended Stay America and for your excellent review. It is nice to read that our location worked well for you and improved your time with us. We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 4.3 star rating with 708 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.