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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me agrada que tiene cocineta completa
Business response:
Dear Mariely, Thank you for your feedback. We’re pleased to hear that you appreciated having a fully equipped kitchenette in your room. We strive to provide amenities that make your stay more comfortable and convenient. We look forward to welcoming you back to Extended Stay America and ensuring you have another enjoyable stay. Sincerely,Hotel Management
Easy
Rate is good
Business response:
Dear Chelsea, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. It is our goal to deliver excellent value at a great price, so it is wonderful to know this was your experience. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
you cant smoke
Business response:
Dear Roel, We appreciate your feedback regarding our no-smoking policy at Extended Stay America. Creating a clean and healthy environment for all guests is our priority. We hope you enjoyed other aspects of your stay with us. Your comfort is essential, and we look forward to welcoming you back for a positive experience. Thank you for choosing us.Sincerely,Hotel Management
Room was clean but when I needed extra towels and toilet paper the front desk staff was not available.
Business response:
Dear Daniela, Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the cleanliness of your room. However, we apologize for any inconvenience you faced related to the unavailability of the front desk staff. Your insight is essential for us to improve our services, and we will address this matter to ensure better availability of staff assistance in the future. We value your input and hope to have the opportunity to provide you with the seamless experience you deserve.Sincerely,Hotel Manage... read more
El primer día desempacamos maletas y guardamos ropa en los cajones, cuando íbamos a sacar algo nos dimos cuenta que había cucarachas en los cajones, después vimos también en el baño y en el bote de basura (que según estaba limpio porque acabábamos de llegar). Solo hay un elevador y se descompuso el día que llegamos, aunque si lo arreglaron al día siguiente.
Business response:
Dear Guest, We're sorry to hear about your experience during your stay. We understand the inconvenience caused by the unexpected issue with the elevator. Regarding the cleanliness concerns, we assure you that we take these matters seriously and have addressed them with our team to prevent recurrence. We appreciate your understanding and hope that despite this, you were able to enjoy your time with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 2.8 star rating with 795 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.