Extended Stay America Select Suites - Laredo

Business response:

Dear Roberto, Thank you for being our guest. We are pleased you enjoyed your stay overall. However, we apologize if your experience was anything other than perfect. It would be an honor to have another opportunity to welcome you back for a much more fulfilling visit.Sincerely,Hotel Management 

Business response:

Dear AURORA, We are very disappointed that we did not meet your expectations during this visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We will share your concerns with the appropriate individuals to prevent future occurrences. We hope you will stay with us again so we can provide you with the outstanding stay you should always expect from us.Sincerely,Hotel management 

Business response:

Dear Roberto, Thank you for your recent stay with us. We genuinely regret not meeting all of your expectations, as our goal is to provide an excellent visit for every guest. We appreciate your business and hope to see you on your next visit to our area. Sincerely,Hotel Management 

Business response:

Dear Roberto, We truly appreciate you taking the time to share your recent experience at our hotel. With our complimentary grab-and-go breakfast, free Wi-Fi, and spacious suites, which include fully equipped kitchens, we are of great value relative to many other hotels in the area. Therefore, we regret not meeting your expectations regarding the price you paid. Thank you again for your feedback, and we hope you will allow us to host you again on your next visit to the city. Sincerely,Hotel Management 

Business response:

Dear Ramiro, Thank you for evaluating your stay at our Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our studio room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Crystal, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to Extended Stay America. Your feedback is essential to us! It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope we will have a chance to serve you again.Sincerely,Hotel Management