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Extended Stay America Select Suites - Laredo
- Hotels
- Laredo, TX
About this business
Location details
1103 Bob Bullock Loop, Laredo, TX, 78043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El primer día desempacamos maletas y guardamos ropa en los cajones, cuando íbamos a sacar algo nos dimos cuenta que había cucarachas en los cajones, después vimos también en el baño y en el bote de basura (que según estaba limpio porque acabábamos de llegar). Solo hay un elevador y se descompuso el día que llegamos, aunque si lo arreglaron al día siguiente.
Business response:
Dear Guest, We're sorry to hear about your experience during your stay. We understand the inconvenience caused by the unexpected issue with the elevator. Regarding the cleanliness concerns, we assure you that we take these matters seriously and have addressed them with our team to prevent recurrence. We appreciate your understanding and hope that despite this, you were able to enjoy your time with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Managem... read more
Stayed for one night only it was an ok room staff was frendly
Business response:
Dear FELICITAS, We appreciate you recognizing our friendly staff for providing you with excellent service. They work hard everyday to provide our guests with the best hospitality. Thank you for this review of our hotel! It was a pleasure hosting you, and we look forward to having you visit us again soon.Sincerely,Hotel Management
Front desk was unavailable at times
It was very safe. Right in front City Hall and police station.
Business response:
Dear Juan, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
It's convenient and affordable for a long stay.
Roaches There were roaches in the room.
Business response:
Dear Guest, Thank you for choosing us and for taking the time to leave your feedback. We are glad that you had a pleasant stay overall. However, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. We hope to have the op... read more
Frequently asked questions about Extended Stay America Select Suites - Laredo
How is Extended Stay America Select Suites - Laredo rated?
Extended Stay America Select Suites - Laredo has a 2.8 star rating with 830 reviews.
When is Extended Stay America Select Suites - Laredo open?
Extended Stay America Select Suites - Laredo is open now. It will close tomorrow at 12:00 a.m.