This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Restless Night! The hotel was adequately clean and nice. Was surprised that for an extended stay there were no pots and pans as I have experience at other such places. My only issue was not having my room properly billed upon check in. My rooms were paid and I had to speak to the night auditor to find out that 2nd shift was trying to bill me for a card I didn't use or even own. So I had to worry all night that I might be overdrawn because they might try to pull additional funds thus I would be charged additional fees from my... read more
Business response:
Lewis, thank you for choosing to stay with us at Extended Stay America. We are glad to know you were pleased with the cleanliness of our property and that overall you had a pleasant time while you were here. However, we are sorry for the inconvenience you mentioned. We have shared your feedback with our team to be more diligent going forward. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Just stayed the night. Very accommodating and reasonably priced
Business response:
Cheryl, thank you for your kind review. We are so happy that you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we liked reading that we have accomplished just that. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
it was ok. the first room they give us it was not clean . so they put us in a different room
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you had in your initial suite, but we are happy we were able to move you to another room upon request. Meanwhile, we have also asked our housekeeping team to make sure we are diligent in our efforts moving forward. We hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Larry, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
No shampoo conditioner refrigerator SHOULD'VE been cleaned on the outside maintenance left dirty equipment under the bathroom sink also the bathtub had a dirty device as well unable to take a bath
Business response:
Carolyn, thank you for choosing our hotel and for the review. We are sorry we did not live up to your expectations, or ours, with regard to our service and accommodations. We will share your concerns with the appropriate teams in an effort to improve our guest experience. Toiletries for your suite is kept at the front desk and are complimentary. We are sorry if we did not communicate this properly at check-in. Your comments have already been shared with our staff, and we will do our best to ensure your next stay is exception... read more
I stayed at 3 or 4 different hotels while i was in MD..and Extended Stay was by far my favorite..i will definitely be choosing them again..
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Joseph, we appreciate your rating about your stay at Extended Stay America. It means a lot for us to learn that we met most of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Victoria, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 3.1 star rating with 1,273 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.