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Extended Stay America Select Suites - Little Rock - Southwest
- Hotels
- Little Rock, AR
About this business
Location details
21 Remington Dr, Little Rock, AR, 72204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was tidy
Business response:
Dear Guest, We’re pleased to know that the condition of your accommodations met your expectations and that you had a positive overall impression. It’s always encouraging to receive feedback reflecting a comfortable and well-prepared room. Thank you for sharing your experience at Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Dear John, Thank you for sharing your feedback about your recent stay. We are very sorry that your experience fell short of the standards we strive to provide. Your concerns have been shared with our team so we can take steps to improve future visits. We sincerely regret the inconvenience you encountered and hope you will give us another opportunity to provide a more comfortable and seamless stay. Sincerely, Hotel Management
I mean if you don’t mind roaches, no hot water and the fire alarm going off randomly, then you will probably like this place. Also a good place to get a good contact high and going sliding across the wet floor. Dozen people probably loitering outside at any given time. I was supposed to stay the whole weekend. On our second night, after in 5 minutes time I found roaches, realized we had no hot water and then the fire alarm went off, I decided to just check out at 10:30pm and figure out other accommodations. Apparently the fi... read more
Business response:
Dear Nicholas, We regret that your stay did not meet expectations and understand how frustrating these experiences must have been. While we are pleased to hear our team members were courteous, your feedback regarding cleanliness, maintenance concerns, and unexpected disturbances is taken very seriously. Ensuring a safe and comfortable stay is always our highest priority, and your observations will be reviewed with our teams to enhance the overall guest experience. Additionally, a member of our management team will reach out ... read more
Where do I begin. There were roaches in my room. The microwave had rust inside of it, the room was wet when I arrived, the blinded were broken, and the hallways smelled like smoke. I am a grown man and I have never felt unsafe on my own like I did when I was there. I checked out the same day I checked in
Frequently asked questions about Extended Stay America Select Suites - Little Rock - Southwest
How is Extended Stay America Select Suites - Little Rock - Southwest rated?
Extended Stay America Select Suites - Little Rock - Southwest has a 3.2 star rating with 612 reviews.
When is Extended Stay America Select Suites - Little Rock - Southwest open?
Extended Stay America Select Suites - Little Rock - Southwest is open now. It will close tomorrow at 12:00 a.m.