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Extended Stay America Select Suites - Lubbock - West
- Hotels
- Lubbock, TX
About this business
Location details
2311 West Loop 289, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Don't want to be petty,nice place actually.. Was there for a doctors visit requested smoking, put in non smoking room,had burners,no pans or pots.. other than that, clean,odor free,and quiet
Business response:
I'm sorry to hear that you didn't get your preferred room type but glad that you had an overall pleasant stay. Thank you for the feedback.
Business response:
Thank you for taking the time to rate our hotel. We appreciate hearing from you and are glad the accommodations met your needs during your stay with us.
not that clean there was pink stuff in the toilet and brown stuff on the shower wall.
Business response:
Thank you for your review. We are so sorry to hear that you were disappointed by the cleanliness of your room. We promise a clean room to every guest and it sounds like we fell short here. Your comments have been shared with our operations team to ensure your future stay is a pleasant one. We look forward to welcoming you back
The staff was amazing. Very friendly and courteous. The room on the other hand.. The bath tub still had hair, there was writing on a cork board that was a bit offensive. The bed was made but not up to par. The "cable" they have was so fuzzy on everything good there was to watch on the maybe 13 channels. The WiFi wouldn't connect at all. Walls seemed paper thin or I had an elephant rooming next to me.. Like I said, staff was great. Not really pleased with the hotel itself.
Business response:
Thank you for your review. I’m so sorry to hear that our hotel did not meet your needs. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Business response:
Thank you for rating our hotel. We are glad you had a good stay with us.
Business response:
Thank you for the great rating, Hannah.
We got this room at the last minute because we came to Lubbock during graduation week. The motel is easy to find, had great access from the freeway and is close to shopping and restaurants. The room is very minimally furnished and the beds were so so. I was fine but my husband said the mattress was uncomfortable. We both agreed the pillows were thin and very hard. Towels were on the thin side too although they were adequate. Overall, if you are looking for no frill but a well-maintained property, this fits the bill.
Business response:
Thank you for taking time to review our hotel. We're glad your overall stay was positive but sorry to hear that the mattress, pillows, and towels fell short of your expectations. We'll pass along your comments and we hope to see you again soon.
The new home for TTU alumni It was a very good experience Very close to the free way.
Business response:
We are delighted to hear that our accommodations met your needs so beautifully! We are so glad you chose to stay with us. Thank you.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - West
How is Extended Stay America Select Suites - Lubbock - West rated?
Extended Stay America Select Suites - Lubbock - West has a 4.3 star rating with 503 reviews.
When is Extended Stay America Select Suites - Lubbock - West open?
Extended Stay America Select Suites - Lubbock - West is open now. It will close tomorrow at 12:00 a.m.