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Extended Stay America Select Suites - Lubbock - West
- Hotels
- Lubbock, TX
About this business
Location details
2311 West Loop 289, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy Room The hotel itself wasn't bad with the exception of the bathtub and the bed... the bathtub creaked when you moved in it and it was very difficult to find the right setting to get the most hot water, which even then was not very hot... the bed also made a ton of noise every time either of us rolled over... probably wouldn't stay here again unless we had to...
Business response:
Oh no! I'm so sorry that the bed and bathtub made noises. That's not what we intended for your stay. Thank you for letting us know.
The place was nice, but the Wi-fi was hard to connect to and disconnected often.
Business response:
Thank you for the 4-star rating and thoughtful review. We’re so glad you found the accommodations pleasing but we’re sorry the wi-fi was not performing optimally during your stay. We apologize for the inconvenience and we appreciate hearing from you.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
It was a good stay
Business response:
We aim to please and we're so glad you noticed. Thank you for the great comments, Lorenzo!
They are able to keep such a good price on their rooms because they dont offer too many amenities as far as breakfast goes but who cares when u got a frig and mircrowave
Business response:
You've summarized what we're about perfectly: A Great Stay for a Great Price! Thank you so much for the wonderful review and for staying with us, Sammy!
The staff was helpful, friendly. Only detraction was a smell upon entry into the room....121. The room was clean except for the original entry....Fabreze?
Business response:
We are glad to know your overall stay was a good one. We apologize for the odor you encountered and thank you for letting us know. We appreciate you.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
We're so glad you had a great stay with us. Thank you for letting us know.
The staff was very friendly and helpful. The rooms were clean and the beds very comfortable.
Business response:
Thank you for the great review. We're so glad you enjoyed our super clean rooms and friendly staff. We hope you come back again for another wonderful stay with us.
Frequently asked questions about Extended Stay America Select Suites - Lubbock - West
How is Extended Stay America Select Suites - Lubbock - West rated?
Extended Stay America Select Suites - Lubbock - West has a 4.3 star rating with 503 reviews.
When is Extended Stay America Select Suites - Lubbock - West open?
Extended Stay America Select Suites - Lubbock - West is open now. It will close tomorrow at 12:00 a.m.