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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Hotel was clean. The staff was nice when they were there. They only gave 2 towels and 2 wash cloths. There was no coffee maker or ice machine. They only have room service every 14 days. You had to pay extra for linens or other amenities. For better wifi you also had to pay. There was a refrigerator and microwave. That was nice. No plates, cups or silverware. So,they say it's a cheaper but nice hotel and it is ok. However by time you pay for all the extra stuff it's no longer a cheap stay. I, did not get anything extra be... read more
Business response:
Thank you for your feedback. We are so sorry that you were not aware of our additional service package options. One package includes linen exchange, another provides more frequent housekeeping, another a cookware set, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. We hope you'll visit us again for a truly wonderful experience.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Everything was ok, but no breakfast . But would go again wasn’t bad at all
Business response:
Thank you for staying with us and we appreciate your comments, Regina. We’re so glad you enjoyed your stay. About breakfast, WoodSpring Suites can provide the best value possible by not charging our guests for amenities offered by more traditional hotels. We are proud to offer a kitchen in every room at all hotels nationwide. Many guests love being able to prepare meals in their rooms. We look forward to seeing you at a WoodSpring Suites or Signature hotel again soon.
Business response:
Thank you so much for choosing WoodSpring Suites. We are thrilled that we were able to exceed your expectations during your time with us! It was such a pleasure to have you with us and look forward to welcoming you back in the future!
No amenities and no dishes. Room was small. Check in went ok.
Business response:
Thank you for taking the time to review your stay at our hotel. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We want guests to be able to choose only the amenities they want to use, and we have found that many of our guests prefer to bring their own items, purchase at a local store, or find having kitchenware unnecessary. We also offer guests the option to buy a cookware or dining set at the Front Desk should that be of interest... read more
Business response:
Thank you for reviewing your stay with us, Miguel. We hope your overall stay met your needs and that you'll come again to see our improvements.
The room was the right size, but the halls smelled like a dirty kitchen.
Business response:
We sincerely apologize for the offensive odors that were present during your time with us, Val. We never like to hear such feedback, but it helps us improve and work towards positive changes that will maximize the guest experience. Thank you for taking the time to share this experience and we do wish you the best in all your future travels.
I approve Great Hotel,very clean and location was also good
Business response:
The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! #WoodSpringGrateful
The room was very nice clean would definitely come back
Business response:
We are thrilled to hear you enjoyed your stay at WoodSpring Suites hotel and that we exceeded your expectations! We love to hear from satisfied guests. Thank you for sharing such kind words about our hotel and staff. We appreciate you!
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.