This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Welcome to Extended Stay America Select - Mobile - I-65! We are the perfect location for business travelers, students, tourists and those relocating to the Mobile, AL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-65. From our location, you can easily visit local attractions such as the Mobile Museum of Art, USS Alabama, the History Museum of Mobile and the Mobile Carnival Museum. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no complaint water, no water boiler for tea and coffee, no gym, no bench outside to set and smoke.
Business response:
Thank you for this helpful review. I'm so sorry we didn't ‘wow’ you during this visit and hope we'll have another opportunity to do so in the future.
I felt that it should have been min dishes available and cooking utensils. Also the beds are out dated very springy but everything else was nice. Staff was very nice, everyone spoke and had a smile on their face. Will stay again.
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not mee... read more
Business response:
We appreciate this wonderful rating and thank you for staying with us!
Business response:
Thank you for the great rating. We appreciate it.
Didn't like the hidden, undisclosed cost for linrn exchange.
Business response:
We are glad to know your overall stay was a good one. We are so sorry to hear that you did not prefer the process for our Linen Exchange program and hope it did not subtract too much from your stay with us. We appreciate hearing from you.
The property and my room was very neat and clean. The only complaint I have are the beds, they are not sturdy and comfortable.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed your stay but sorry to hear that our beds were not comfortable for you. We're glad your overall experience was a positive one.
Worth the money u pay Friendly staff, but lots of stomping if on lower floor, seen couple bugs, appliances could use some repairs, laundry room awesome and clean, wish they had ice machine.BUT would def stay again price can't be beat!
Business response:
Thank you for sharing what you loved and what you wished for. We are so glad you had an enjoyable stay and appreciate the suggestions. We truly appreciate this feedback. #WoodSpringSmiles
The property was very clean inside and out. The staff were outstanding from check in to check out. However, the bedside table was missing a reading lamp, the desk was missing a reading lamp and the room decor was a bit outdated. Having said that, the price of the room was very inexpensive and may be the reason for the lack of amenities or furnishings.
Business response:
Thank you for your feedback. We're sorry the lighting wasn't quite to your liking. We appreciate hearing from you and we're glad your overall stay was a good one. #WoodSpringGrateful
Overall our stay was fine. It was odd and disappointing on the day we were checking out the front desk called at 9am when check out is at 11am to see if we were renewing our stay or would be leaving so they could know a few hours earlier, I guess, if the room needed to be cleaned or not. I’ve never stayed anywhere, where they have done that. We felt like it was rude as it woke us up and felt rushed to get out of there. The rest of the staff and service was fine though.
Business response:
Thank you for your review. We appreciate your feedback and especially knowing the bad impression the early check-out reminder made on you. We will use it to help us improve. Best wishes in your future travels, we hope they bring you to us again.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 4.1 star rating with 405 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.