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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate the incredible rating! Thank you!! #WoodSpringGreatStay
Business response:
We are so glad you enjoyed a comfortable stay with us. Thank you.
service could have been a lbetter rest was accepta Nobody at counter when I got there. Later key stopped working but was able to gain entrance to building because side door was not locked. Then waited 10 minutes plus at counter because nobody was there. Placed 3 calls from lobby phone to number posted. Got voicemail all 3 times. Finally found counter help and got key problem solved
Business response:
I'm so glad you were able to have an overall pleasant stay with us but I cannot apologize enough for the key card issue and difficulty getting help that you had to deal with. Thank you for your valuable feedback. We appreciate you, Robert.
no complaint water, no water boiler for tea and coffee, no gym, no bench outside to set and smoke.
Business response:
Thank you for this helpful review. I'm so sorry we didn't ‘wow’ you during this visit and hope we'll have another opportunity to do so in the future.
I felt that it should have been min dishes available and cooking utensils. Also the beds are out dated very springy but everything else was nice. Staff was very nice, everyone spoke and had a smile on their face. Will stay again.
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not mee... read more
Business response:
We appreciate this wonderful rating and thank you for staying with us!
Business response:
Thank you for the great rating. We appreciate it.
Didn't like the hidden, undisclosed cost for linrn exchange.
Business response:
We are glad to know your overall stay was a good one. We are so sorry to hear that you did not prefer the process for our Linen Exchange program and hope it did not subtract too much from your stay with us. We appreciate hearing from you.
The property and my room was very neat and clean. The only complaint I have are the beds, they are not sturdy and comfortable.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed your stay but sorry to hear that our beds were not comfortable for you. We're glad your overall experience was a positive one.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.