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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok I liked the hotel but didn’t like the service the lady was rude and had a bad attitude they charge for towels and sheets. I make my reservation for a whole week and they expected me to be ok with two towels for the seven days? Good thing I had mines. When I asked they tome I have to pay $25 extra for well most of other hotels have it for free I won’t go Back
Business response:
Thank you for your review. We know most hotels provide daily cleaning with fresh towels so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for guests staying more than seven nights. This allows us to provide you with the best value possible, while also giving you more privacy during your longer stay. Any guest wanting a fresh set of sheets or towels in-between the scheduled housekeeping can wash our linen in the guest laundry room or can sw... read more
Business response:
• Thank you for the 4-star rating. We are so glad you chose to stay with us.
Business response:
• Thank you for taking the time to rate our hotel. We hope you’ll consider staying with us again the next time your travels bring you to the area.
Business response:
• Thank you for taking the time to rate our hotel. We appreciate hearing from you.
Hotel decente y limpio. Muy bueno en general. Limpio y decente. La cocina muy funcional. Solamente algunas veces se escucha un poco de ruido de otras habitaciones o el pasillo. El personal muy atento y amable.
Business response:
Apreciamos su excelente reseña de nuestro hotel. Nos alegra saber que tuvo una estancia cómoda y que nuestra ubicación fue conveniente para usted. Lo sentimos por el ruido. Esperamos darle la bienvenida de nuevo pronto.
Nice place if it’s warm. The stay was ok but my air conditioner would not turn off for two days. It was freezing outside and inside. I called, from my cell phone, about it and spoke to a rep at the desk, but the maintenance call was never entered. When I couldn’t take it anymore I called again from the room only to find that the room phone was not working. It was about 8 pm or so. When I got the front desk, the lady who was working came up to my room. She fixed the phone but the air conditioner had to be unplugged for the ni... read more
Business response:
We're so sorry to hear the A/C and room telephone were not functioning properly. We work very hard to deliver clean, well-maintained rooms and we are looking into the issues you noted. We have passed along your comments to the hotel.
Besides the couple living in their car in the parking lot it was half way decent
Business response:
Thank you for the review. We are pleased that you had a satisfying stay and we hope to see you again soon. And, we'll pass along your feedback about the parking lot so the staff are made aware.
Business response:
• Thank you so much for the 5-star rating. We look forward to welcoming you back the next time you're in the area.
No frills This is a Bare Bones No Frills place to stay. Very uncomfortable mattress and very small full size bed.
Business response:
Thanks for the review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We're sorry to hear that our hotel did not meet your expectations. We hope you come back again.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 747 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.