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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
• Thank you for the 4-star rating. We hope you’ll stay with us again soon.
Good and not bad at all
Business response:
Thank you for the 5-star rating and positive comments. We look forward to welcoming you back the next time your travels bring you to this area.
Convenient location, nice staff. The wait staff were nice. Only a couple concerns, the bed was VERY UNCOMFORTABLE. It was like a roll away bed and moving mattress. Maybe a suggestion is to ask guest if they would like to have fresh towels if they are there for 3 days or more. Or even a room cleaning if they are there more than 3 days. Otherwise, a nice hotel.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations but we’re glad you found most of your stay to be a positive experience. We’ve passed along your comments and we hope you’ll stay with us again the next time you’re in the area.
Nice extended stay The staff is excellent! The room was clean and comfortable.
Business response:
Thanks for the review! We work hard to deliver clean, comfortable rooms and we're so glad you appreciated them. We hope you come back again.
Great Place The stay was great. The staff was very courteous and helpful with all my requests. I would definitely recommend this place for your next stay.
Business response:
We are so pleased that you enjoyed a wonderful stay with us. Thank you for the terrific review and recommendation.
Business response:
We're so glad you enjoyed a comfortable stay and we thank you for the 4-star rating.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Nightmare During my stay there no one ever came and clean the room or brought clean linen or towels nothing at all when asked I was told that I had to bring down what was already in the room in a basket and then I will get some I just think that they should have done a lot more I will not be staying there anymore.
Business response:
Thank you for your review. We value your feedback and are sorry to hear that our hotel did not provide you with the amenities you expected. We know most hotels provide daily cleaning, cookware, toiletries and other amenities so that is a natural expectation. WoodSpring Suites is a value focused extended stay hotel, which is why we offer bi-weekly housekeeping for extended stay guests and options to add additional amenities, like cookware, to their rooms. This allows us to provide the best value possible for our guests so tha... read more
Bare Minimum If you need a clean room with bare basics this is the place. No nice amenities like ice buckets in the room. The separate eating area was in between the tv and kitchen. No closets just open racks to hang your garments. Beds had no spreads just sheets and one thin blanket in January with high winds and temperatures in the 20's. The room was one step up from sleeping in a log cabin in the woods. Not enough towels--room for 4 people towels for 2 people. I guess this place is okay if you are taking a family to the b... read more
Business response:
We are so sorry you were disappointed with your stay. Your descriptions are far from what we intend and we are sorry we let you down.
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.