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Extended Stay America Select Suites - Mobile - I-65
- Hotels
- Mobile, AL
About this business
Location details
1350 W I-65 Service Rd S, Mobile, AL, 36609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value for a decent place to sleep/shower I simply needed a clean safe place for my mom to stay for one night while visiting. This fit the bill. It was actually nicer than I expected. The front desk was very welcoming and helpful. The room itself was fairly modern, bed was comfortable, tv worked fine, bathroom was spotless. Overall a great value if you just need a no-frills spot to sleep and shower!
Clean, Comfort, and Quiet The front desk receptionist Jordan was very helpful. Check-in was quick. The only problem I had were the front desk hours. I woke up early in order to continue my travel to California. No one was at the front desk to check out. Had to pick up a phone on the wall and dial a three digit number. The person on the other end said for me to leave the door key in the room when I leave. I had no problem with leaving the key in the room, but I would have liked to receive a receipt with $0 balance owed.
I was traveling with my two grandkids. The staff was good and attentive to our needs. Thanks
Business response:
Thank you for rating our hotel.
Nice hotel Nice hotel but u had to pay 4 everything. Wi-Fi housekeeping towels.
Business response:
Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in Mobile again and that we have the opportunity to welcome you back to our hotel.
Value place The bed was hard, they charge for everything like towels,internet and you have to bring your own everything like tissue,dishes,paper towels with the price you pay you should at least have free Wi-Fi and free towels replacement
Business response:
Thank you for sharing your customer insight with us. We apologize for your negative experience you encountered during your stay with us. We do charge for these extras so our customers have the ability to make their experience what they want and keep our prices low. We hope you will consider staying with us again in the future.
Clean, quiet, well managed economy hotel. The manager went out of her way to give me a quiet located room and told me to call the office anytime day or night if I needed anything or just had a question. She was pleasant and my room was clean and roomy. My only complaint was the bed. The mattress had a sag where others had slept, so I turned it 180 degrees and that helped. But, the mattress kept sliding around on the metal frame. It would not stay in place. I would sit down on the edge, the mattress would slide and I would en... read more
Business response:
We are lucky to have a customer like you. Thank you for choosing to stay at our hotels across the country. We apologize for the bed not meeting your expectations and the inconveniences you encountered with it. We hope you continue to stay at Value Place and we look forward to welcoming you back again soon.
Had to pay a little over $22 for unlimited devices for internet. I did not do, but would have to pay extra for housekeeping. Did not change out towels and replenish soap.
Business response:
We appreciate you taking time to share your experience with us. We hope your stay met your needs and we have the opportunity to welcome you back again on your next trip to the area. Thank you for choosing Value Place. Mobile (Pleasant Valley).
Frequently asked questions about Extended Stay America Select Suites - Mobile - I-65
How is Extended Stay America Select Suites - Mobile - I-65 rated?
Extended Stay America Select Suites - Mobile - I-65 has a 3 star rating with 731 reviews.
When is Extended Stay America Select Suites - Mobile - I-65 open?
Extended Stay America Select Suites - Mobile - I-65 is open now. It will close tomorrow at 12:00 a.m.