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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Property Location With a stay at Extended Stay America Nashville - Airport in Nashville (Donelson), you'll be close to Larry Keeton Theater and Wave Country. This hotel is within the vicinity of Two Rivers Golf Course and Lane Motor Museum.Rooms Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desk... read more
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was ok, but not great. Was told by male staff that some one was on through the night , but was not true. Went to get a coffee pot, (room had a small kitchen), was told there was no coffee, but a coffee maker. Mattress and pillows very hard and uncomfortable.
Business response:
We apologize our facilities and service were not up to your expectations and the inconvenience these caused. We can assure you that what you experienced is not acceptable, and we will be reviewing our guidelines to provide an improved experience for every guest entering our doors. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We regret and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
We checked in late. The room was in good condition.
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and that you liked our well-maintained room. It was a pleasure hosting you as our guest, and we hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Very poor amenities but staff really friendly and Rating the hotel low because the breakfast was terrible and did not offer any cold water or milk. Also the room had absolutely 0 plastic cups
Business response:
Thank you for staying with us. Although you liked our courteous service, we are sorry for your disappointment with our amenities. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We will remind our front desk to communicate this more clearly going forward. We hope you will give us another chance so we can serve you much better.... read more
Didn't stay stayed somewhere else
Business response:
Sharon, please accept our apologies for failing to provide you with a visit that met your expectations. We appreciate your business and value you as a guest. We're sorry for your experience. Sincerely, Hotel Management
Business response:
Jaime, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Good price for stay Room was nice with a full refrigerator and freezer. Laundry room was nice but being quarters. Some trashy people in the area that were robbing people. Was able to extend stay for a night with no problem. Rooms need to be better sound proofed which was the biggest problem.
Business response:
Jen, thank you for being our guest at Extended Stay America. We are pleased you had a pleasant stay with us and found us to be a good value. Providing a clean, comfortable and a home-like stay is our goal and your nice rating tell us that we are up to the mark. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great sleeping It was great!!! But they could update the dresser that was in my room it was torn up and the table legs was broken! Other than that it was awesome!!!
Business response:
Cathy, thank you for choosing to stay at Extended Stay America. It's great to know that you had an enjoyable visit and liked most of the aspects of our hotel. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thanks for being our guest, and we look forward to welcoming you back again. Sincerely, Hotel Management
35th. The only issues was bed not comfortable
Business response:
Ron, thank you for your review. Although your stay was pleasant in few aspects, we sincerely apologize for the problems you encountered with the comfort of the bed. We have shared your comments with my engineering department and we are looking into the issue so that we can correct it. Please consider giving us one more chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Business response:
Simbad, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 4.1 star rating with 1,019 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.