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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't stay stayed somewhere else
Business response:
Sharon, please accept our apologies for failing to provide you with a visit that met your expectations. We appreciate your business and value you as a guest. We're sorry for your experience. Sincerely, Hotel Management
Business response:
Jaime, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Good price for stay Room was nice with a full refrigerator and freezer. Laundry room was nice but being quarters. Some trashy people in the area that were robbing people. Was able to extend stay for a night with no problem. Rooms need to be better sound proofed which was the biggest problem.
Business response:
Jen, thank you for being our guest at Extended Stay America. We are pleased you had a pleasant stay with us and found us to be a good value. Providing a clean, comfortable and a home-like stay is our goal and your nice rating tell us that we are up to the mark. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great sleeping It was great!!! But they could update the dresser that was in my room it was torn up and the table legs was broken! Other than that it was awesome!!!
Business response:
Cathy, thank you for choosing to stay at Extended Stay America. It's great to know that you had an enjoyable visit and liked most of the aspects of our hotel. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thanks for being our guest, and we look forward to welcoming you back again. Sincerely, Hotel Management
35th. The only issues was bed not comfortable
Business response:
Ron, thank you for your review. Although your stay was pleasant in few aspects, we sincerely apologize for the problems you encountered with the comfort of the bed. We have shared your comments with my engineering department and we are looking into the issue so that we can correct it. Please consider giving us one more chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Business response:
Simbad, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Acceptable Room was clean. Staff was the best feature, friendly and helpful. Rooms need some updating, particularly new bedding. Outdoor corridors and elevator could be kept cleaner/more tidy. Have stayed in better for less, but overall acceptable and comfortable.
Business response:
Thank you for taking the time to post your review. We are happy to know you were pleased with the service provided by our staff and had a pleasant stay. Also, we have a note of your suggestions as it help us for further improve ourselves. We hope you will choose us again so we can serve you even better. Sincerely, Hotel Management
Minimalist, which should not be surprising for an extended stay. Clean but stained carpet. No way to heat water in the kitchen made coffee a challenge (particularly since they did not have it in the lobby that morning). Doubt I will stay again.
Business response:
Thank you for staying with us and providing your feedback. Being an extended stay, our guest usually brings their own personal amenities; however, all these in-room amenities are available at the front desk. We are so sorry this was not communicated well on arrival. We hope you will give us another chance to prove we are committed to providing outstanding guest service. Sincerely, Hotel Management
Not bad We only spent one night there but everything seemed very good except stuff was all over the place with everything. Coming off frustrated and constantly lost. Had issue issues with billing but they said they would refund me!
Business response:
Amb, thanks for being our guest at Extended Stay America. We strive for every guest to leave us satisfied and well rested, and reviews such as yours help us know where we need to improve to meet our goal. Thank you once again, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,069 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.