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Extended Stay America Select Suites - Newport News - Oyster Point
- Hotels
- Newport News, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for posting a review of your visit. We are sorry if we missed meeting your expectations. We loved having you as our guest and we hope to see you in the near future. Sincerely, General Manager
Ok syay Old building needs renovations.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, General Manager
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Newport News - Oyster Point. Sincerely, General Manager
2 stars It sucks
Business response:
Bruno, on behalf of my team, please accept our apology for not living up to your expectations during your visit. I hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, General Manager
Good stay, great price! I paid $65 a night and I am glad that this hotel location was convenient. Everything was nearby walmart stores, mall, and eateries. We were 30 mins away from Smithfield and 50 mins away from Virginia Beach and Norfolk. I am glad I picked this hotel. The hotel was safe and it was quiet. Only issue was the pillows were not comfy and the comforter slides off at night which is a petpeave of mine.
Business response:
Thank you for being our guest at Extended Stay America - Newport News - Oyster Point. We are delighted to know you enjoyed your time with us and that our location close to various attractions of the city was ideal for your visit. However, I am sorry we missed some of your expectations in regard to your room and regret the inconvenience it caused. We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
It was a very nice,comfortable and clean room!! I will return!!
Business response:
Lakeisha, thank you for selecting Extended Stay America - Newport News - Oyster Point. It’s our pleasure knowing you loved your spotless property and had an amazing time with us. We can’t wait to welcome you back soon. Sincerely, General Manager
Business response:
Naima, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Website needs faster updates I booked a queen bed ended up with a full size because "The website doesn't update the room availability fast enough".
Business response:
Dev, thank you for choosing to stay at Extended Stay America - Newport News - Oyster Point and for sharing your review. We are pleased to know your stay with us was good. It was a pleasure hosting you, and we hope you will visit us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Newport News - Oyster Point
How is Extended Stay America Select Suites - Newport News - Oyster Point rated?
Extended Stay America Select Suites - Newport News - Oyster Point has a 4.3 star rating with 784 reviews.
When is Extended Stay America Select Suites - Newport News - Oyster Point open?
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.