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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Pleasently surprised on the new renovation of our room. It had the new carpet smell and the bathroom was nicely redone. Coffee was good as well.
Business response:
Thanks for making Extended Stay America a park of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Breakfast was coffee and granola bars and packaged muffins. Would’ve liked to see more options. Everything else was great.
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. Please be assured that we have taken a note of your feedback regarding our grab-and-go breakfast and will share it with our Brand Leaders in order to help them while implementing the new offerings. Sincerely, Hotel Management
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Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
You get what you pay for. The room smelled bad and was not really clean. But the staff is very friendly and helpful
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were impressed with our courteous service, but we are sorry for the cleanliness issues you experienced in your room. We have shared your concerns with our housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Clean the ledge under the mirrors. Full of hair. The bathroom was dirty but the location was close to where we needed to be.
Business response:
Patrenia, thank you for posting a review of your stay. It's nice to read you had an overall enjoyable stay and liked our location. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
John, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Dwayne, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
nice , was there for 3 days . Not a bad place , was clean and quiet , would stay there again .
Business response:
Fred, thank you for being our guest at Extended Stay America. We are delighted you had a nice stay and loved most aspects of our hotel. Thank you for reviewing us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great Place to Stay Staff was very friendly and helpful..made this trip very pleasant. Rooms were nice and clean.
Business response:
Candie, thank you for staying at Extended Stay America and for the feedback. It is a pleasure knowing you were benefited with the proximity to various places and that you received an excellent service from our staff. We look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Extended Stay America Select Suites - Newport News - Oyster Point has a 4.3 star rating with 747 reviews.
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.