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Extended Stay America Select Suites - Newport News - Oyster Point
- Hotels
- Newport News, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We would like to see some cooking ware and eating wares. One chair for two isn't cool. The chemicals used on the floor was sticky after drying they are using too much or nit following the instructions on the chemicals. However, tgey dud come back too clean the floors.
Business response:
Dear Lee, We are sincerely grateful for your high rating and for sharing your thoughts about your recent stay. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope t... read more
Old in need of updating
Business response:
Dear Edward, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
The staff had turned my AC on full before I checked in. I WAS SO GRATEFUL!!! I probably won’t choose this property again because. I felt the unsafe. There were lots of people milling around the property who did not look like they were clients. Seriously -I thot there could be some dealing going on
Business response:
Dear Alexandra, Thank you for your recent review of our hotel and for sharing your feedback. We are glad you were pleased with the staff for the air conditioner being turned on before you arrived. However, we are sorry you feel unsafe with the people milling around the property. Our top priority is our guests and employees' safety and security, and we work closely with the local police department to keep our guests safe and secure during their stay. We also don't encourage illegal activities within our premises, so we apprec... read more
The folks at the office desks were very polite and helpful.
The staff was very friendly. Room was clean area around hotel a bit messy but overall good trip.
Business response:
Dear Roberta, Thank you for being our guest. It is great to know you enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments are shared with the entire team. Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
It was relatively quiet
Frequently asked questions about Extended Stay America Select Suites - Newport News - Oyster Point
How is Extended Stay America Select Suites - Newport News - Oyster Point rated?
Extended Stay America Select Suites - Newport News - Oyster Point has a 4.3 star rating with 747 reviews.
When is Extended Stay America Select Suites - Newport News - Oyster Point open?
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.