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Extended Stay America Select Suites - Newport News - Oyster Point
- Hotels
- Newport News, VA
About this business
Location details
11708 Jefferson Ave., Newport News, VA, 23606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The folks at the office desks were very polite and helpful.
The staff was very friendly. Room was clean area around hotel a bit messy but overall good trip.
Business response:
Dear Roberta, Thank you for being our guest. It is great to know you enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments are shared with the entire team. Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
It was relatively quiet
t was noisy. never could figure out breaksfast.
Business response:
Dear Jack, We appreciate your feedback and apologize for the inconvenience caused by the noise disturbance and breakfast confusion. Rest assured that we will take the necessary steps to improve our services and provide better experiences. If there is anything else we can assist you with, please don't hesitate to let us know.Sincerely,Hotel Management
Quiet and nice
Business response:
Dear Jessica, Thank you for reviewing your recent visit to Extended Stay America. We are glad you enjoyed a relaxing getaway. We look forward to your next visit soon.Sincerely,Hotel Management
The staff had turned my AC on full before I checked in. I WAS SO GRATEFUL!!! I probably won’t choose this property again because. I felt the unsafe. There were lots of people milling around the property who did not look like they were clients. Seriously -I thot there could be some dealing going on
Business response:
Dear Alexandra, Thank you for your recent review of our hotel and for sharing your feedback. We are glad you were pleased with the staff for the air conditioner being turned on before you arrived. However, we are sorry you feel unsafe with the people milling around the property. Our top priority is our guests and employees' safety and security, and we work closely with the local police department to keep our guests safe and secure during their stay. We also don't encourage illegal activities within our premises, so we apprec... read more
Frequently asked questions about Extended Stay America Select Suites - Newport News - Oyster Point
How is Extended Stay America Select Suites - Newport News - Oyster Point rated?
Extended Stay America Select Suites - Newport News - Oyster Point has a 3.1 star rating with 1,345 reviews.
When is Extended Stay America Select Suites - Newport News - Oyster Point open?
Extended Stay America Select Suites - Newport News - Oyster Point is open now. It will close tomorrow at 12:00 a.m.