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Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very affordable and comfortable Expedia charged me a extra 100 over what the actual bill was I will stay with the hotel again just never book through Expedia
Business response:
Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and cannot wait for you to return!
2.5 star rating is exaggerated, but fine This is a budget hotel designed primarily to be an extended stay hotel. It is the on par with motel 6 and 2.5 stars is too high in my estimation. The room was clean which is what matters most.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Overnight stay We were just needing a place for the night and the price was good. Desk hours are unheard of. Never have I seen 9-3 m-F s10-3 and Sunday 3-5 or something in those range. I understand it's an extended stay style hotel. But I have never seen a hotel or extended stay with minimal desk help. Room are clean, beds are very inexpensive mattresses. No cups, utensils , dishes. Which are almost always included in extended stay hotels. No curtains to darken the room, only a blind. Front desk person was very plesent. I wo... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Business response:
Thank you for taking time out of your day to share your experience with us. We hope you choose to stay with Value Place again soon.
Value place I stayed in the hotel as temporary living for part of my relocation to Ogden. The staff is friendly, my room was clean, and I enjoyed having the kitchenette. The only complaint is that they may not put smoking and non-smoking far enough apart, because the hallways and rooms have a funk of old smoke which you need to keep the window open to get rid of.
Business response:
The Value Place team is glad to hear you enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!
The problem was that was no hot water at 5:00 when I got off work. I think because there's so many rooms but I don't know why.
Business response:
Dear Guest,Thank you for sharing your experience. We are very sorry you were without hot water when you got off work. We appreciate you bringing this to our attention, and your feedback will help us provide a more reliable experience for future guests. We hope to have the opportunity to offer a seamless and comfortable stay should you return. Sincerely, Hotel Management
Room was super cold and uncomfortable. Blinds didn’t work. I have stayed at several others in the chain and haven’t ever seen an Extended Stay this barren.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re sorry that the temperature in your room made your stay uncomfortable and that the blinds were not functioning properly—both should have been in reliable condition upon arrival. We also understand your disappointment with the overall setup, especially given your familiarity with other locations in the brand. Your comments have been shared with the relevant teams to ensure greater attention to the room condition and overall presentation. We appre... read more
Waiting waiting waiting...... We wait for about 30 min to check in they have to send a runer to check is the room was ready or not. After a long day driving you just want to get to your room.
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
I will Not Be Back Fairly new hotel.....think they cater towards long term stays. As soon as I opened the door to my room I could smell cigarette stink. Inside the room I found 2 ashtrays....not at all happy. The refrigerator in the room was VERY loud and kept me awake. No ice machine....they expect you to make your own in your freezer....that takes hours. I will not be back.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,382 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.