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Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The problem was that was no hot water at 5:00 when I got off work. I think because there's so many rooms but I don't know why.
Business response:
Dear Guest,Thank you for sharing your experience. We are very sorry you were without hot water when you got off work. We appreciate you bringing this to our attention, and your feedback will help us provide a more reliable experience for future guests. We hope to have the opportunity to offer a seamless and comfortable stay should you return. Sincerely, Hotel Management
Room was super cold and uncomfortable. Blinds didn’t work. I have stayed at several others in the chain and haven’t ever seen an Extended Stay this barren.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re sorry that the temperature in your room made your stay uncomfortable and that the blinds were not functioning properly—both should have been in reliable condition upon arrival. We also understand your disappointment with the overall setup, especially given your familiarity with other locations in the brand. Your comments have been shared with the relevant teams to ensure greater attention to the room condition and overall presentation. We appre... read more
Room was not clean.
Business response:
Dear Angela, We’re very sorry to hear that your room did not meet cleanliness expectations. Every room should be thoroughly cleaned before being allocated to our guests, and we regret that some areas were overlooked during your stay. Please know that your feedback has been shared with our housekeeping team to ensure improvement and prevent similar situations in the future. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve. Sincerely, Hotel Management
This property is very greedy. They will not refund any unused nights.
Service at check in terrible
Never stay Lied about being able to extend and half the rooms are occupied by employees.
The place is constantly packed only because it's cheap. The elevator is awful and takes forever to get up and down on with only 4 floors. I wouldn't recommend to stay there but for the price I guess it was kinda worth it. For 3 nights I paid 298. The general manager is nice and courteous. Her names Lisa she's really welcoming.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,431 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.