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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple, clean and the staff was great!
Fridge was dirty. Hallways had a poor scent. Room was sufficient
Business response:
Dear Guest, Thank you for sharing your feedback. We’re pleased to hear that your room met your needs. However, we regret that certain aspects of your stay, such as cleanliness, did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We appreciate your observations, and we will share this with our team to enhance the guest experience. We would welcome the opportunity to host you again and provide a more pleasant stay in the future. Sincerely, Hotel Management
Hot water was weak. Almost could not shave.
Business response:
Dear Michael, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the water temperature during your stay. A consistent and comfortable experience is important, and we regret that this aspect fell short. Your comments have been shared with our maintenance team to ensure prompt attention and resolution. We appreciate you bringing this matter to our attention, and we hope to welcome you again at Extended Stay America. Sincerely, Hotel Management
Budget friendly overnight stay with pet Restful stay when my dog. Arrived late night so had to call and wait for about 10 mins for the night manager to open the shuttered front desk and check me in. Checkin was smooth but I was charged an additional $26 per fee, which in was unaware off. Bedroom floor was very muddy and dirty like it hadn’t been vacuumed or mopped in weeks
Business response:
Dear Guest,Thank you for sharing your feedback. We're glad to know your stay with your pet was restful and that check-in was smooth once our night team arrived. We appreciate your patience during the late-night arrival. As for the pet fee is noted on our hotel's website and included as part of our standard policy to ensure every room is prepared for guests with or without pets. We hope the rest of your visit was comfortable and you had a relaxing stay. Thank you again for choosing our hotel for your stay. We hope you will gi... read more
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 3.1 star rating with 410 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.