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Extended Stay America Select Suites - Omaha - Southwest
- Hotels
- Omaha, NE
About this business
Location details
6855 S 118th St, Omaha, NE, 68137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No restaurants near this extended stay hotel - hotel in industrial area - can drive to restaurants- Costco & Walmart within 4 miles -
Business response:
Thank you for taking time to review our hotel, Christopher. We are sorry to hear that our hotel did not meet your expectations because of the location. We would love to welcome you back if you are in need of a simple, affordable stay. Best wishes in your future travels.
Great value, safe location, and easy access to main roads.
Price was good. Check in was terrible. No one at the lobby desk, and it was boarded up. Used the lobby phone which connected me to their corporate office, not even a person at the hotel. From there, the corporate office called someone at the property. It was 10:00PM, so not extraordinarily late. Bedding and floors not very clean.
Business response:
Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and having to wait for service at the reception desk. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.
Business response:
Thank you for taking the time to review your stay! We are thrilled to learn that you enjoyed such a great time with us! We hope to see you soon the next time you're in the area!
We didn’t have a trash can or batteries for the remote. No service numbers and the lack of personnel presence could have been better. But other than that we enjoyed ourselves. Slept great!
Business response:
Please accept our sincerest apologies that your stay was not the exceptional one that we intended for you. We are known for our great customer service and cleanliness and are so shocked to hear that this was not your experience. We can assure you that we will reach out to our front desk staff and housekeeping team regarding the overall customer service and maintenance issues for immediate action and resolve. Again, we are so sorry that we failed to exceed your expectations, but we do wish you all the best in all your future ... read more
loved everything about it. would go back anyday family friendly
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Business response:
We are so happy to know that you enjoyed your stay with us! We loved having you and look forward to seeing you the next time your travels bring you our way!
Jaime is so wonderful she has treated us wonderful since we been here.
Business response:
Thank you so much for your positive feedback! Jaime will be thrilled to learn of your high praises! Thank you so much for choosing WoodSpring Suites!
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Kellisha!
Frequently asked questions about Extended Stay America Select Suites - Omaha - Southwest
How is Extended Stay America Select Suites - Omaha - Southwest rated?
Extended Stay America Select Suites - Omaha - Southwest has a 3.1 star rating with 397 reviews.
When is Extended Stay America Select Suites - Omaha - Southwest open?
Extended Stay America Select Suites - Omaha - Southwest is open now. It will close tomorrow at 12:00 a.m.