Extended Stay America Select Suites - Orlando - Airport

Business response:

Dear Guest, Thank you for sharing your feedback. We appreciate your comments and understand that our hotel offers a simple, practical style designed to provide comfort and convenience for both short and extended stays. Our goal is to deliver clean accommodations, friendly service, and great value for our guests. Your input is important to us as we continually look for ways to enhance the overall guest experience while maintaining affordability. We truly value your feedback and hope to have the opportunity to welcome you back... read more

Business response:

Dear Guest, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted to hear you had an enjoyable, comfortable stay, and our location was perfect for your visit. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for sharing such positive feedback. We’re thrilled to know our team and the overall atmosphere of our property contributed to a pleasant visit. It was lovely hosting you. We look forward to welcoming you back again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We are happy that our staff made a positive impression during your stay. However, we regret that the room amenities and housekeeping service did not meet your expectations. Your comments are valuable and will be shared with our team as we work to improve both comfort and convenience for our guests. We appreciate you taking the time to share your experience and hope to welcome you back with an even better stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, It’s wonderful to hear that the spotless surroundings and welcoming team made such a positive impression during your visit. At Extended Stay America, we take pride in creating an environment where guests feel both comfortable and well cared for. Your recognition of our staff’s warm approach means a great deal to us. We truly appreciate your thoughtful feedback and look forward to the chance to provide you with another enjoyable stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to hear you found your room clean and appreciated the friendly assistance from our front desk associate at check-in. Your kind words about our team’s hospitality are gratifying. We regret that the A/C did not provide the level of comfort you expected. Please know that we will address your concerns promptly with our maintenance team. Thank you for sharing your feedback, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Sincerely, Hotel Management