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Extended Stay America Select Suites - Orlando - Kissimmee
- Hotels
- Kissimmee, FL
About this business
Location details
7727 West Irlo Bronson Memorial Highway, Kissimmee, FL, 34747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A place to lay my head The water pressure in the shower was almost non existant the grab bar in the shower had been ripped out by someone before us. Tried to use the restroom by the loby to be told that restroom is for workers only and i would need to go up to my room and use mine provided i was staying there. The grab and go coffee/ "breakfast" the muffins were very dry but the cofee wasnt bad. Would have liked to see the workers at the desk a little more and not out in the parkinglot hanging out. Theres always a cop doing ... read more
Business response:
Dear James, Thank you for sharing feedback about your recent stay. We are glad your stay at Extended Stay America was pleasant. However, we are sorry for the shower not working and the bathroom not being presentable in the best state upon arrival. We also apologize for being disappointed with the breakfast items. Feedback like yours allows us to monitor and improve our guest experience continually, and we assure you we are taking corrective actions to make your future visits more enjoyable. It was a pleasure having you as ou... read more
Needed a reasonable price place to spend the night. Very minimal supplies. No tissues or paper towels. It was ok, will probably not stay here again unless the price is right.
Excellent property, staff was very professional and helpful. Very neat, clean and well maintained property. Will definitely go back. Thanks
Business response:
Dear NITI, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
The building and the room were clean, but the neighbors were loud and used abusive language while talking to children.
Business response:
Dear Carlos, Thank you for being our guest and informing us about your stay. Please accept our sincere apology for your difficulties with our service and the noise caused by other guests staying in our hotel. We have discussed your comments with our team and will make changes to serve our guests better. Thank you again for your candid feedback, and we hope you will come back to experience our hotel the way you should have during this visit.SincerelyHotel Management
There were ants in the kitchen area of my room. There was no hairdryer, tissue, toilet paper. Someone removed the bulb from the lamp on the nightstand and I asked for a bulb for 2 days and never got one. There was a used shampoo bottle in the bathroom displayed as new… The building itself looks newer but the clientele looked shady and I wonder if people live there. There were people sleeping in their cars in the parking lot, and the smell of marijuana was everywhere inside and outside of the hotel. I felt a bit scared when I... read more
Business response:
Dear Guest, First and foremost, we would like to offer you our apologies for the inconvenience that you experienced during your stay with us. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with your needs upon request or do whatever we can to make your stay as comfortable as possible. We hope this did not overshadow your overall stay and that the rest of your visit was great. We have discussed your comments with our team and will make changes to better... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Kissimmee
How is Extended Stay America Select Suites - Orlando - Kissimmee rated?
Extended Stay America Select Suites - Orlando - Kissimmee has a 3.1 star rating with 773 reviews.
When is Extended Stay America Select Suites - Orlando - Kissimmee open?
Extended Stay America Select Suites - Orlando - Kissimmee is open now. It will close tomorrow at 12:00 a.m.