This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the room layout and everything seemed to be nice and updated. I’ve read some bad reviews on here but I found the hotel to be a great value and I would stay here again. I can’t always afford to stay at the Embassy Suites so this is an excellent place to stay for budget conscious travelers.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked your comfortable room. It was a pleasure to serve you, and we look forward to hosting you back soon. Sincerely, Hotel Management
Nothing to say because I don’t want to have to put in that many words
Business response:
Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Improvement The stay at the hotel was pleasant. Unfortunately there was roaches and this is not something that would make a visit pleasant.The rooms are outdated, the furniture, appliances and furniture.
Business response:
Although you had an overall pleasant stay, we are sorry to know the uninvited guests hampered your experience. We have contacted our pest control provider to address the roach problem as quickly as possible. We also appreciate your feedback about the condition of your room. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. Thank you for being our guest. We hope you will choose us again so we can provide you with a mo... read more
Property was under construction Breakfast was horrible
Business response:
We are sorry to learn our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. Thank you for choosing us for your visit to our area, and we hope to see you again so we can provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Property was adequate. However, there was construction going on to much smell
Business response:
We greatly appreciate your recent review regarding your visit at our hotel. Although you had an overall satisfactory stay, we are sorry that you had to endure the odor associated with our renovations. We are very excited about this project and would love for you to come back to see the final results. Sincerely, Hotel Management
Cleaning crew would not pick up towels, difficult to communicate with crew, carpet had a slight odor, no sheets/pillows in room in room for pull out couch(Had to go down to desk for everything
Business response:
Neil, thank you for your review. We are sorry for the odor you faced and the housekeeping service issue you encountered. Your feedback will be shared with the appropriate team so that these mistakes are not repeated. We also apologize for your disappointment with our hotel's policy. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
How is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. rated?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 4.2 star rating with 1,305 reviews.
When is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. open?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.