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Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. It was functional but nothing special.
Business response:
Thank you for being our guest. We are pleased overall you had a pleasant stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Disappointed I’ve stayed at this hotel before and it WAS nice. This time was very disappointing. The ventilation was poor. There was a moldy, musty smell. Had to change rooms. The room change was better, but ceiling was cracked and looked like it was going to cave in at anytime. Besides a made up bed, the room looked like housekeeping never touched it.
Business response:
Thank you for returning back to our hotel. We are sorry for not providing you with a comfortable stay this time and regret the issues you encountered in your rooms. Your feedback has been shared with the housekeeping and maintenance teams to be more diligent in their efforts going forward so that it is not repeated in the future. We do hope you will stay with us another time so we can provide you with a satisfying experience. Sincerely, Hotel Management
very easy to get there,no waiting,very easy check in ,friendly
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall comfortable stay, liked our friendly associates, and our easy check-in process. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Room smelled musty. Bought air freshener to overcome smell
Business response:
Jeff, thank you for the feedback. We apologize for the smell you encountered during your stay. We have alerted our housekeeping department and we are working to rectify the issue. Your overall rating suggests you had an otherwise great stay, we hope you will choose Extended Stay America again in the near future. Sincerely, Hotel Management
The hotel has a great location, close to many things, but tucked away a little bit so there is no problem getting in and out of the hotel. The staff is super friendly and helpful. We enjoy the continental breakfast in the morning. They are also pet friendly! So far it has been our refuge for two Hurricanes and they were so helpful with constant adjustments to my reservation due to the changing movements of the storm.
Business response:
We are sorry about the circumstances that brought you to us, but we are glad a difficult situation was made better by our devoted staff at Extended Stay America. We know how important it is to start your day off right, so we are thrilled you enjoyed our complimentary grab-and-go breakfast with lots of variety. It was our pleasure hosting you, and we hope to welcome you back under better circumstances. Sincerely, Hotel Management
Hotel was clean, in a nice area. Good for the price payed. Breakfast at any Extended Stay is not even breakfast, just a coffee or tea and maybe a packed muffin or luckily a banana.
Business response:
Thank you for your kind review. We are so happy you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. Thank you for being our guest. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
How is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. rated?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 4.2 star rating with 1,305 reviews.
When is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. open?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.