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Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent!
No free clean towels The hotel required payment in order to exchange towels and linens. They also no longer provide coffe or breakfast in the morning.
Business response:
Dear Nicholas, Thank you for sharing your experience with us. We are sorry to hear our services and amenities were not up to your expectations. We sincerely regret any inconvenience you encountered, especially regarding your concerns during your stay. We greatly appreciate your observations and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management
Great place Clean room, friendly and attentive staff. Great place for anyone needing an extended stay hotel or just a weekend away!
Room was clean and bed, pillows, sheet and blankets , mattress good, just lobby and main hallways carpet smell bad ,needs a deep clean, rest overall good!!, Recomended !
Business response:
Dear Jose, We are thrilled that you found our rooms clean and comfortable at Extended Stay America. Thank you for your recommendation! We will address the carpet odor in the lobby and main hallways to ensure a pleasant experience for all our guests. We appreciate your feedback and look forward to welcoming you back soon!Sincerely,Hotel Management
I wish I was able to give a better review but I just can’t. The room smelled funny, the pullout bed in the couch was absolutely DISGUSTING (wires poking out of the bed, along with holes and god knows what stains on the mattress), there were holes in the floor, hair all in our towels, and on top of that we had to find out that kitchenette supplies (forks, plates, cups, pots and pans) were not provided AND we had to buy extra towels instead of them being provided. It was a mess and unfortunately we won’t be staying there again... read more
Business response:
Dear Jessica, We are sorry to hear about your disappointing experience during your stay. Ensuring a clean and comfortable environment for our guests is our priority, and we regret that we fell short of meeting your expectations. Your feedback regarding cleanliness, maintenance, and amenities will be addressed with our team to ensure immediate improvements are made. We apologize for any inconvenience caused by the lack of kitchenette supplies and towels. We understand your frustration and assure you that steps will be taken t... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
How is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. rated?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 3.2 star rating with 2,238 reviews.
When is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. open?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.