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Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV kept cutting out, clipping. It was not resolved. Morning grab and go needs to be severely updated. It's horrible!
Business response:
Dear Thomas, Thank you for choosing us. It is glad that you had a pleasant time here. However, we are sorry for your issue with your suite's TV unit. Let our maintenance team check on a priority basis to see what went wrong so that it is corrected. Also, our grab-and-go breakfast did not meet your taste, and your remarks will be shared with the concerned team. Please revisit us and give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
This was a great bargin and the area was full of food options
Business response:
Dear Wayne, Thank you for being our guest and posting your review. We are so glad we exceeded your expectations with our location close to many restaurants and shops and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work! Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Not the best reception. An unexpected guess was waiting for us ( see the foto). No bed items available for the couch by the check-in, we have to wait 20min. before be able to use it. It was a water leak in the bathroom ceiling (coming from 3rd. floor).
Business response:
Dear Eddie, We appreciate you sharing your experience. We are sorry we did not meet your expectations and are grateful for the feedback that helps us improve. Thank you for staying with us, and we hope you will give us another chance to provide you with the hospitality and service you should always expect from us.Sincerely,Hotel Management
Carpets are a bit musty, possible animals
Business response:
Dear Guest, Thank you for your candid review. We apologize for your concerns about the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
I liked that it was close to the airport. However, the room we were in smelled very bad. It smelled like dog pee. (We don’t have any pets) The couch/2nd bed for the kids, only had a mattress on it, it did not have pillows, bed sheets or blankets. It was ok for 1 night, however i would not stay here again.
Business response:
Dear Nedzmina, Thank you for sharing your impressions of our hotel. While we are pleased to read that our proximity to the airport was perfect for your needs, we are sorry for the issues with your guest room and any oversight on our part. We have taken note of your concern to address them adequately, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
How is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. rated?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 4.2 star rating with 1,305 reviews.
When is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. open?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.