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Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
- Hotels
- Lake Mary, FL
About this business
Location details
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exelente
It was good It needs a bit of care inside and outside the room, carpet, etc
Business response:
Dear Juan, We appreciate your feedback regarding areas needing improvement at Extended Stay America. Rest assured, we are continuously striving to enhance both the interior and exterior aspects of our property, including the carpets. Your input is valuable to us, and we hope to exceed your expectations during your next visit. Thank you for choosing to stay with us.Sincerely,Hotel Management
There was no coffee maker or any pots pans and utensils. There was no hair dryer.
Business response:
Dear Janet, Thank you for being a valued guest and posting your comments. We are sorry your room did not have the amenities you desired or needed. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guest... read more
Love it The staff was friendly we welcome in good customer service
Convenient
Business response:
Dear Stephen, Thank you for your review of our hotel. We value your satisfaction and strive to ensure that our services meet the highest standards of professionalism and quality. Thank you for choosing us, and we look forward to continuing to serve you in the future.Sincerely,Hotel Management
friendly service
Business response:
Dear kathy, Thank you for taking the time to review our hotel. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
They did not have sheets and blankets for the pull out couch even though they knew 3 adults were staying. No place to leave room keys for early checkout.
Business response:
Dear Barbara, Thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience you had regarding the service. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience. Thank you.Sincerely,Hotel Management
I wish I was able to give a better review but I just can’t. The room smelled funny, the pullout bed in the couch was absolutely DISGUSTING (wires poking out of the bed, along with holes and god knows what stains on the mattress), there were holes in the floor, hair all in our towels, and on top of that we had to find out that kitchenette supplies (forks, plates, cups, pots and pans) were not provided AND we had to buy extra towels instead of them being provided. It was a mess and unfortunately we won’t be staying there again... read more
Business response:
Dear Jessica, We are sorry to hear about your disappointing experience during your stay. Ensuring a clean and comfortable environment for our guests is our priority, and we regret that we fell short of meeting your expectations. Your feedback regarding cleanliness, maintenance, and amenities will be addressed with our team to ensure immediate improvements are made. We apologize for any inconvenience caused by the lack of kitchenette supplies and towels. We understand your frustration and assure you that steps will be taken t... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.
How is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. rated?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 3.2 star rating with 2,358 reviews.
When is Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. open?
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.