Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd.

Business response:

Dear Guest,Thank you for the generous review of Extended Stay America. We’re glad you enjoyed your stay and found the hotel to be of great value. Providing quality accommodations and friendly service is always our goal, and it’s great to hear that we met your expectations. We appreciate your kind comments. Please come and see us again soon.Sincerely,Hotel Management 

Business response:

Dear Shaniqua,We appreciate you sharing your experience. While we strive to provide a stay that meets expectations, we’re sorry that certain aspects, such as cleanliness and the availability of amenities, could have been better. Your feedback regarding breakfast and upgrades is valuable, and we will share it with the appropriate teams. Thank you for your insights and for giving us the opportunity to improve. Your feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing ... read more

Business response:

Dear Dywane,Thank you for the fantastic review of Extended Stay America. We're thrilled to hear that you had such a great stay. Providing a welcoming and comfortable experience for our guests is always our goal, and we're pleased that the service stood out during your visit. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Maria,Thank you for sharing your experience with us. We regret to hear that the condition of your sofa bed did not meet your expectations, and we take cleanliness very seriously. Please rest assured that we are looking into this matter to ensure it is addressed promptly. Your feedback is invaluable in helping us maintain our high standards, and we hope to have the opportunity to restore your faith in our hospitality on a future visit.Sincerely,Hotel Management 

Business response:

Dear Thomas,We appreciate you taking the time to share your experience. Our goal is to provide a comfortable and convenient stay for all guests, and we regret that the accommodations may not have fully aligned with your expectations. We understand that business travelers often look for certain amenities and a particular atmosphere, and we value your input as we continue working to enhance the experience. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opport... read more