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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a front desk clerk(Janeen) that went above and beyond, I reserved through a third party and she manage to make the reservation go through. She definitely fulfilled her position, she's the epitome of customers service...a lot of people these days think they have to work for a customer service call center to give such care...thank you always Janeen!
Business response:
Dear Marquis, Thank you for posting your review of Extended Stay America. It gives us pleasure to read of the excellent hospitality and service from Janeen. We would feel the joy of sharing your compliments with her. Please revisit our location the next time you are in the city. Sincerely,Hotel Management
Best Customer service everrrr!!!! Jeanine was by far a pleasant experience to have during my stay!!! Her patience, her willingness, her enthusiasm, her multi-tasking skills definitely gave the customer service this world is lacking now!!! Great job sweetie great job!!!!!!!!!!!!!
Very basic
Business response:
Dear Javed, Thank you for your recent stay and your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that we could not make that happen for you. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
Place was ok, bed was bad
Business response:
Dear Jacqueline, Thank you for choosing us. It is glad to know you had a pleasant stay. However, on behalf of our entire team, please accept our apologies for the issues you had with the bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations soon. Sincerely,Hotel Management
It was available on a sold out Friday.
Business response:
Dear Shanae, Thank you for choosing to stay with Extended Stay America. We are glad you enjoyed your stay, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Orlando.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,165 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.