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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room setup
Business response:
Dear Derrick, thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Mal olor en la habitacion
Business response:
Dear Tony, thank you for choosing to stay with us. We are sorry for the inconvenience you experienced due to the smell in your suite. Although we work hard to provide a clean and comfortable environment, we regret that this issue compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Sincerely, Hotel Management
It was fine! Just saw a Roach in the bathroom but every thing else was fine. Very small tv
The place looks nicer on line the place needs a makeover and don't expect much for the free breakfast. Cigerette butts are everywhere in the parking lot. The system was down when we arrived and we had a reservation but the clerk couldn't give us a key for fear we may be lying which I found amusing because if I were to try that scam, I would certainly pick a much nicer hotel.
Business response:
Brian, thank you for taking the time to share your feedback. We are sorry for the disappointing experience you had with us and apologize for the inconvenience you experienced regarding your reservation. We will review this appropriately and take steps to ensure we prevent such reoccurrences. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will return to experien... read more
Ok place not the top of my list The location is nice but my room smelled like mold and my bathroom had water leaking from the ceiling and the air conditioner did not work properly . They stated they had breakfast that was not breakfast it was just coffee and granola bars . My experience was ok not what I expected .
Business response:
Sharde, thank you for taking the time to review our hotel. We regret not meeting your expectations with the breakfast and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
the people who work in the hotel especially in the front desk of the hotel very good service
Business response:
Mayjor, thank you for staying at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 4.2 star rating with 1,223 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.