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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ts time for an upgrade. Check in was great. Room needs new furnitures. AC did not work well. Found dirty socks under the bed. Should change "free breakfast" to "Coffee and Muffins" instead. No coffee or drinks available after breakfast for guest. I will rate this stay at 4.5 out of 10. Let me remind you, my company provides FF&E services for Hotels in South Florida.
Business response:
Please accept our sincere apology for the cleanliness and maintenance issues you encountered with your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. We are also sorry for the disappointment you had with our grab-and-go breakfast. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Office Manager of the Day Convenient to the area we are working in at this time.
Business response:
George, we appreciate the time you took to share your experience online. It was a pleasure knowing you liked our offerings and that our location was convenient for your needs. Thank you for selecting Extended Stay America, and we hope you enjoy the rest of your stay. Sincerely, Hotel Management
Clean, quiet, good location to activities we came to be involved in.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a peaceful stay with us and found our location ideal for your needs. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was ok, the room had this weird smell every time I left and came back, and the ceiling was dripping water in the bathroom which caused our floor to ve flooded, but maintenance got to it right away.
Business response:
Thank you for being our guest. We are glad to read you had an overall satisfactory stay. However, we are sorry for the odor you experienced in your room. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 4.2 star rating with 1,223 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.