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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were promptly checked in and found the room comfortable and clean
Ants in room and very think blanket on the bed. Standards are changing here, used to be decent accommodations for the price point.
Can use a little bit more cleaning
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Noise in the hallways room smelled
Business response:
Gemetres, thank you for posting a review of your recent stay. We regret the noise disturbance you encountered and apologize for the concerns you had with your room. We will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. Thank you for taking the time to write this review, and we hope to welcome you again soon. Sincerely, Hotel Management
My stay was great, very clean room and beds are comfortable
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
As bad as I remember it. First room I was assigned, the bed had no sheets. The front desk offered sheets for me to make my own bed. I asked if he thought that was wrong. He said I don’t see a problem. I explained I didn’t come to a hotel to have to make my own bed. I asked for another room since they had no room service. I hopped in the shower after confirming the bed was made. I then immediately realized I only had 2 wash cloths and no towels in the room. Drying oneself off with just a tiny square of fabric is not fun.
Business response:
Dave, thank you for taking the time to share your feedback. We regret your disappointment with our in-room amenities and apologize for the service issues you encountered. We will review this with our team to see what transpired and make sure we are well poised to serve you better. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.