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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a couple of roaches in my room and not enough pillows
Business response:
Rumley, thank you for your review. We apologize for the difficulties you encountered in your room. We have alerted our housekeeping regarding the issues in your room, and our pest control provider has serviced the hotel. Thank you again for being our guest, and we hope you will stay with us the next time you are in our area. Sincerely, Hotel Management
The room was out dated. Based on price, it could have been more modern.
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
The building look like new but my room look like too much usages; carpet, a/c, kitchenette and beds need to be upgraded because are old, broken, mattresses contaminated.
Business response:
Angelo, thank you for your review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Hotel stay was good but I seen a cockroach on the kitchen counterpart.
Business response:
Sindhu, thank you for staying at our hotel. Although you had an overall comfortable stay, we are sorry for the disappointment you had with the insects on the kitchen counterpart in your room and regret the inconvenience it caused. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. We hope to have the chance to redeem ourselves on your future visit. Sincerely, Hotel Management
Won't be staying here again! My room smelled funny, fake eye lash, crumbs and dead insects were on the carpet. There were small roaches over by the air conditioning unit, teenage roaches in the cupboard and dead roaches on the wall. The bathroom, kitchen, fridge and bed was clean for the most part but I was still on the lookout for any insects crawling around. Stay at your own risk
Business response:
Thank you for choosing us. We are sorry for the cleanliness issue you had in your room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 4.2 star rating with 1,223 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.