This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1760 Pembrook Dr., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wow - Tara, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good for an overnight I only stayed in this hotel for one night. I would not recommend this for a long-term stay. I was on the first floor and it was very noisy and I could hear the front desk staff very loud as though they were in my room. The breakfast is a joke and the coffee was gone more often than not. The room was very clean and comfortable.
Business response:
Thank you for your great comments and review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectation during your stay. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. Sincerely, Hotel Management
Great staff, Ariel was very pleasant under pressur The lady at the check in name Ariel was very professional and I had some issues with my reservation she was very pleasant and help me towards the end where I was satisfy
Business response:
Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
good value I use this hotel often for my weekly visit so I know what to expect
Business response:
Thank you for being our loyal guest and for sharing your review. It's good to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Clean room, convenient location This hotel is in a convenient location, and the the rooms are clean. Staff was friendly as well. There was a smell in the corridors which we could do without, but overall pleasant stay.
Business response:
Nae, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with the service provided by our courteous associates. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable visit for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, General Manager
Harricane Ever body that work there are nice and helpful and I like it because it's a pet friendly please and they are ever understanding
Business response:
Thank you for being our guest. We are happy to know you liked the service provided by our associates and were impressed with our pet-friendly feature. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager
consistency always use this chain for my staying overnight in Orlando always happy
Business response:
Thank you for being loyal to our brand. We are happy to know we were able to provide a nice experience once again. We hope you will continue making us your home in the future. Sincerely, General Manager
Funky odor The hotel had funky odor from the main entrance all the way to the room door and it was hard to get over. I think the hotel should a suggested area for smoking.
Business response:
Fritz, thank you for sharing your feedback. I apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean and comfortable environment and I am sorry if the smell compromised your experience. I will surely follow up on your concern to ensure we are doing everything possible to minimize the impact to our guests. We hope to welcome you back in the future for a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.
How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 4.2 star rating with 1,223 reviews.
When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?
Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.