Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.

Business response:

Wow, thanks for the wonderful five-star rating. We are thrilled to read you loved our property and that you had an enjoyable stay with us. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Ell, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so pleased to read that you loved our affordable rates and your clean & comfortable room. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management 

Business response:

Mickey, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read you were benefited with our convenient location close to the points of your interest and that you liked you spotless room. On behalf of everyone here, we would love to serve you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest again. We are happy to know you liked our convenient location and that you had an overall nice stay. However, we apologize for the cleanliness issues you encountered in your room this time and regret the inconvenience this caused. We have followed up with our housekeeping staff to investigate where we missed a step and will take corrective action to ensure such problems are not repeated. Thank you for taking the time to share your comments, and we hope to have another chance to host your lodging ne... read more

Business response:

Thank you for staying with us. We are glad to read you had an overall pleasant visit. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Pamela, thank you choosing Extended Stay America while here for a business trip. We are delighted to read you liked our affordable rates and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Karen, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management