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Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.

3.2
  • Hotels
  • Orlando, FL

About this business

HospitalityHotels

Location details

1760 Pembrook Dr., Orlando, FL, 32810, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,166 reviews
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Derrick's profile image
Derrick 
7 years ago

Hotel stay I loved the location of this hotel. Just north of downtown Orlando. The only issue that I have is that I-4 is under construction which had a lot of detours. But if you take state road 434 to get there then you’re fine. 

Business response:

Derrick, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. ​​​​​​​ Sincerely, Hotel Management 

Alonzo's profile image
Alonzo 
7 years ago

Fantastic My stay was very relaxing and peaceful I would definitely come again 

Business response:

Alonzo, many thanks for taking the time to review your stay at Extended Stay America. We are glad to know you had a great time with us, and we cannot wait for your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Shontay's profile image
Shontay 
7 years ago

Business response:

Shontay, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Olga's profile image
Olga 
7 years ago

The building I got was terrible...hotel rugs were sticky. .I've had good experiences with the others buildings in Maitland. 

Business response:

Thank you for choosing our hotel for your stay. We are disheartened to see the review and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management 

Juan's profile image
Juan 
7 years ago

The room haved uninvited visitors small insects 

Business response:

Juan, thank you for leaving a review. Please accept our apologies for the insects in your room. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, know, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are sorry and hope you will cons... read more

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Mary Jo's profile image
Mary Jo 
7 years ago

Ants in room,dirty towel found behind tv, no soap,shampoo samples, location was near wedding venue 

Business response:

Mary, thanks for choosing us. We are glad you had a pleasant stay here. The feedback regarding the housekeeping issue is discussed with the appropriate team to review and action. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr.

How is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. rated?

Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. has a 3.2 star rating with 2,166 reviews. 

When is Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. open?

Extended Stay America Select Suites - Orlando - Maitland - 1760 Pembrook Dr. is open now. It will close tomorrow at 12:00 a.m.