This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh It was very generic.filthy floors
Business response:
Thanks for your feedback. We are so sorry for your experience with the floors in your room. We work hard to deliver comfortable, well-maintained rooms for a great guest experience and we’re sorry we let you down during this stay. We will certainly use your feedback to help us improve.
Lovely receptionist/attendant. Rooms looked nice upon arrival. Upon a late arrival (11 PM) the lobby was closed. We had to use the phone at lobby and waited about 5 min. Receptionist was friendly and courteous. Upon arriving to our room, it looked nice but had a "dirty laundry" smell. Towels and linens had the same smell. There was a cockroach and another bug on our table... so be prepared. We asked for a towel to housekeeper since they only provide 2 bath towels for my children; she said we had to go downstairs with our "di... read more
Business response:
Thank you for the kind compliments for our staff and for letting us know about an odor. We're so sorry for that. We especially appreciate knowing how our linen exchange program came across and hope you've been able to enjoy an overall pleasant stay with us.
Make sure you arrive before the front desk closes. The hotel is in good shape, as it is relatively new. I think "austere" is a good way to describe the property. Very basic furnishings, no pictures hung on the wall...sort of a "bare-bones" hotel. The arrival was a bit of a pain, as the front desk closed at 8 PM on a Saturday night. I did not arrive until 10 PM, and had to call the manager from the lobby phone for assistance. I waited just over 10 minutes for the manager to show up and process my registration.
Business response:
Thank you for your feedback. We are so sorry that our check-in process was long and inconvenient for you. That’s not at all what we intended for you and we apologize for the unpleasantness.
Business response:
We appreciate this great 4-star rating. Thank you!
Clean, new fresh rehab property good location and reasonably priced for the tired traveler looking to get of the road.
Business response:
Thank you for this terrific feedback!
It was ok for just me since I stay for two days for a convention... Was looking for an ice machine, none in sight and the vending machine was full, but out of order... Nice staff... but will not come back...
Business response:
We strive to provide a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Front desk closes at night, so you can’t check in late or check out throughout the night.
Business response:
We really appreciate this feedback and apologize that our check-out procedures were not clearer. Thank you for staying with us and we hope to see you again.
Very nice
Business response:
Thank you for the splendid rating! We're so glad you enjoyed your stay with us.
The hotel was nice. But there is no security. There was a incident with another guest and no one showed up till after 4am to deal with it. This caused me to check out early because it was scary
Business response:
Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed due to some unusual activity by other guests. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay.
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 848 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.