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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
close and convenient to many shopping and food establishments. could use a little update in the rooms. but it was clean.
Business response:
Dear Chris, We are thrilled you found Extended Stay America conveniently located near shopping and dining options. Your feedback on room updates is noted, and we are committed to enhancing our accommodations. Thank you for recognizing our cleanliness standards. We appreciate your stay and hope to welcome you back for an even more enjoyable experience.Sincerely,Hotel Management
Some confusion on checkin, we were told there are no rooms available. Eventually got a room. There is no breakfast provided, the listing is inaccurate.
Business response:
Dear Sujit, Thank you for your recent stay at our hotel. We apologize for the confusion and inconvenience you experienced during check-in. Our team is dedicated to providing seamless service, and we regret any miscommunication that occurred. Regarding breakfast, we apologize for the inaccurate listing and any disappointment it caused. We're actively updating our information to ensure accuracy. Your feedback is invaluable, and we appreciate you bringing this to our attention. We value your patronage and hope to welcome you ba... read more
No longer serving breakfast
Business response:
Dear Vitor, Thank you for reviewing your experience. We apologize that your stay was anything other than perfect. Your feedback about the discontinuation of our breakfast is concerning, and we apologize for any miscommunication or misunderstanding. Please be assured that we offer complimentary breakfast, which is also mentioned on our website. We are constantly evaluating our offerings to best meet our guests' needs and will consider your comments as we continue to improve our services. We appreciate your understanding and h... read more
The rooms were in poor condition, greatly in need of upgrading. Also, never stayed at an Extended Stay where no dishes or silverware were available in the kitchen.
Business response:
Dear Diane, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we were sorry to read that you were disappointed with the lack of amenities in your room. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. Moreover, our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel a... read more
The hotel stinks. That’s one thing that I didn’t enjoy. Every hallway stinks. The room was stink and so were the pillow cases. The bed was extremely hard. Was a convenient location but wouldn’t book again.
Business response:
Dear Demeteria, Thank you for your feedback. We apologize for the odor issues you encountered during your stay. Ensuring a pleasant environment for our guests is paramount, and we regret falling short of expectations. Immediate measures are being taken to address the odor concerns throughout the hotel. Additionally, we appreciate your feedback regarding the comfort of the bed and will look into improvements. We value your patronage and hope for the opportunity to provide a more enjoyable experience in the future. Sincerely,H... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,461 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.