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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok but could be better This hotel is okay, the staff was nice but honestly the rooms are outdated & could have been cleaned better. The elevator was dirty & appeared to have not been mopped in a while. The entire hall smelled like smoke & my room also had an odor. The chair was dusty & the toilet seat was broken. If you plan on relaxing & staying in the room most of your stay, I wouldn’t recommend this hotel. The price was responsible & the location isn’t to far from international drive & downtown.
Business response:
Dear Shaneka, thank you for taking the time to evaluate your stay and for sharing your feedback. We aim to maintain the highest standards and apologize for falling short. We appreciate you letting us know how we can improve and what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely,Hotel Management
lACJ OF CLEANLINESS IN THE ROOMS
Business response:
Dear CARLOS, thank you for choosing us. We are glad that you had a pleasant stay. However, we apologize that our housekeeping staff overlooked some areas in your room which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Please try us again soon; we are confident you will enjoy the exceptional stay you deserve. Sincerely,Hotel Management
Great rooms
Business response:
Dear Davonte, thank you for taking the time to share your review for Extended Stay America. We are delighted that the rooms served you well. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again.Sincerely,Hotel Management
Great place to stay ! Rooms are super clean n very quiet. I recommend solo and family travelers to stay i will be returning myself..
Business response:
Dear Marshall, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Equity Row.Sincerely,Hotel Management
Bathroom don't smell good, stained bathtub, falling bathroom lamp (hazardous). microwave and cabinets deteriorated.
Business response:
Dear Ada, thank you for evaluating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your suite did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely, Hotel Management
Staff and management team went beyond my requirements to accommodate my stay
Business response:
Marshall, thank you for choosing Extended Stay America. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Maybe it’s just me.. but this place needs more then just one person to clean a whole floor of rooms.. common.. you need a crew to keep the customers happy and be on a timely schedule.. stop cheaping out.. people pay money to be in your establishment… when you invest in your staff and give them help everyone is happy..
Business response:
Marie, thank you for being our guest and posting your review. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our property, as this is an essential priority. We will address this matter with our housekeeping associates to ensure a better guest experience going forward. We hope you will consider giving us another opportunity to host you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 4.3 star rating with 1,400 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.